Duplicate Work Items

[Tom Peou]

Venkat,

Depends on how you've got your WF designed. I assume that you do not have
any terminating (wait for event) steps set up on a fork that listens for SO
changes. Otherwise, the original work item would have been terminated and
replaced with the new one for the SO change. That's most likely why there's
2 work items to complete. Then you need to confirm if your approver dialog
task is asynchronous or synchronous? If asynchronous, then most likely you
should only have to complete 1 work item and this will complete both
(depending on your terminating event of course). If it's synchronous then
you will need to complete both work items.

Please respond with the way you have event listeners set up (if any) and
dialog task type and we can elaborate further from there.

Cheers,
Tom





>
>
> ---------- Forwarded message ----------
> From: <venkat.prasad at wipro.com>
> To: <sap-wug at mit.edu>
> Date: Thu, 24 Mar 2011 15:15:27 +0530
> Subject: Duplicate Work Items
>
> Hello,
>
>
>
> I have a scenario where when I create a Sales Order, the Work Item will be
> sent to the approver. But even before the Approver accesses the Work Item,
> if I've changed the SO, then another Work Item is triggered. Could you
> please let me know which Work Item would be available for the approver to
> action on? Would it be both of only one of them? Please let me know. Thanks.
>
>
>
>
>
> Regards,
>
> Venkata Phani Prasad K**
>
>
>
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