Duplicate Work Items

[s.raveendran@accenture.com]

Venkat,
        If you mean that you need to trigger the same Workflow every time when an SO is changed, Then I would suggest to have a timeline fixed for changing the SO and start the approval procedure only after the change timelines is over. This would avoid many confusions in future.

        If this Business process change is not possible then, I would suggest please have a 1 out of 2 fork with the SO changed wait step. This will help end all the previous workflows instance of the SO logically completed before you start a new workflow for approval.

Regards,
Simin.

________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Tom Peou
Sent: Thursday, March 24, 2011 5:50 PM
To: sap-wug at mit.edu
Subject: Re: Duplicate Work Items

Venkat,

Depends on how you've got your WF designed. I assume that you do not have any terminating (wait for event) steps set up on a fork that listens for SO changes. Otherwise, the original work item would have been terminated and replaced with the new one for the SO change. That's most likely why there's 2 work items to complete. Then you need to confirm if your approver dialog task is asynchronous or synchronous? If asynchronous, then most likely you should only have to complete 1 work item and this will complete both (depending on your terminating event of course). If it's synchronous then you will need to complete both work items.

Please respond with the way you have event listeners set up (if any) and dialog task type and we can elaborate further from there.

Cheers,
Tom






---------- Forwarded message ----------
From: <venkat.prasad at wipro.com<mailto:venkat.prasad at wipro.com>>
To: <sap-wug at mit.edu<mailto:sap-wug at mit.edu>>
Date: Thu, 24 Mar 2011 15:15:27 +0530
Subject: Duplicate Work Items
Hello,

I have a scenario where when I create a Sales Order, the Work Item will be sent to the approver. But even before the Approver accesses the Work Item, if I've changed the SO, then another Work Item is triggered. Could you please let me know which Work Item would be available for the approver to action on? Would it be both of only one of them? Please let me know. Thanks.


Regards,
Venkata Phani Prasad K



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