Forwarding eMail from SOST

Sheldon Oxenberg soxenber at csc.com
Fri Jun 3 13:36:46 EDT 2011


Repeat Send works for me also.   Try authorization object S_OC_ROLE =
ADMINISTRATOR.

Also you could set the parameter SOST_ALLOW_FCODES to 'RESEND' in the table
SXPARAMS
(or by choosing SOST -> Utilities -> General Settings).

And to be able to change the recipient before you Repeat Send the message,
you could set the
parameter SOST_REC_CHANGE to 'X' in the table SXPARAMS.


Regards.
SHELDON OXENBERG
LMP Technical Architect, SAP Workflow
CSC


                                                                                                                       
  From:       Ramki Maley <rmaley at erpworkflow.com>                                                                     
                                                                                                                       
  To:         "SAP Workflow Users' Group" <sap-wug at mit.edu>                                                            
                                                                                                                       
  Date:       06/03/2011 01:12 PM                                                                                      
                                                                                                                       
  Subject:    Re: Forwarding eMail from SOST                                                                           
                                                                                                                       





Repeat Send works for me as well. I assume the Forward option is available
when the document is displayed as Dominik mentioned.  I remember doing a
forward a while ago but haven't seen the option available recently.  I am
currently on a 701/SP7 system.

Nothing in SU53.

Regards,
Ramki.

On 6/3/11 12:33 PM, Sue Doughty wrote:
      I tried it in my DEV system where I have SAP ALL & SAP NEW and the
      Repeat Send (forward) button worked for me.  It let me resend a
      message, but did not give me the option to add or change the email
      address of who the message was being sent to.

      Did you do a /nSU53 to see what security you might be missing?

      Regards,
      Sue Doughty
      SAP Workflow Specialist
      Old Dominion Freight Line, Inc.
      Thomasville, NC


      From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
      Behalf Of Ramki Maley
      Sent: Friday, June 03, 2011 11:58 AM
      To: SAP Workflow Users' Group
      Subject: Forwarding eMail from SOST

      Hi Dominic,

      This morning I had a requirement to resend/forward a workflow email
      (this not a notification with a workitem link) that was in the SOST
      queue to an additional email address. All the buttons in the
      application toolbar are disabled except for the "New Message" button.
      I do have SAP_ALL & SAP_NEW auths. DO you have any idea how to enable
      the Forward option?

      Thanks,
      Ramki.



      On 6/3/11 10:32 AM, Dominik Sobolewski wrote:
      Hi Srinivas,

      This is really strange, you might have a local Front End problem.
      Please do one thing:

      Go to transaction sost and select one of the emails which was sent to
      you, go to display document, change into the attributes tab. Let us
      know the document class and document size. It is normaly below 5kb.
      Forward the email and open it from a different PC and non MS mail
      program, same behaviour?

      I think this is a Front End problem.

      Cheers Dominik

      Von: Srinivas Reddy [ootasrinivasreddy at gmail.com]
      Gesendet: Freitag, 3. Juni 2011 16:06
      Bis: SAP Workflow Users' Group
      Cc: daniel-benjamin.zaidspiner at sap.com
      Betreff: Re: performance issue while the user click on the email in
      MS outlook (extended notifications)
      Hello All,

      Thanks a lot for your replies. I would like to explain in detail what
      actually is happeing. Kindly check the attached document with screen
      prints of what is happeing?? Thanks in advance.
      On Thu, Jun 2, 2011 at 6:31 PM, Hilsbos, Margaret A <
      Margaret.Hilsbos at dayzim.com> wrote:

      Srini,

      To enable / disable the mail send job I think you can use transaction
      SCOT. If possible have your Basis team do this, as it is their
      purview.

      With the server off, run SWN_SELSEN. You will be able to see the
      generated emails in transaction SOST. Unsent emails will have a
      yellow triangle icon with a message like "waiting for service". If
      you delete those while they are in the unsent status then the mails
      will not be delivered. (Only delete the emails for your notifications
      - make sure you don't delete any other emails that should be sent!).

      Once you've cleared the messages you want to 'dump', have Basis
      restart the mail send job. Anything still in the SOST queue waiting
      delivery will be sent the next time the mail job runs.

      I hope this helps.  However, if you've already had messages delivered
      and new messages still have this problem.... I'm not sure how this
      helps you (are you sending daily reminders for all the old work items
      that haven't been completed?). But anyway that is how you delete
      messages you don't want to send.

      Margaret Hilsbos
      Business Systems Analyst, Corporate IT
      Day & Zimmermann
      (215) 299-5630



      -----Original Message-----
      From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
      Behalf Of Dart, Jocelyn
      Sent: Thursday, June 02, 2011 2:12 AM
      To: SAP Workflow Users' Group
      Subject: RE: performance issue while the user click on the email in
      MS outlook (extended notifications)

      Yes... Normally the basis guys fiddle with the mail server settings
      so the mails don't get delivered and we just clear out the old mails
      somehow so they don't get resent when we turn the mail server
      connection back on...

      Sorry... one of those jobs I usually just hand over because the basis
      guys like to control the mail connection... someone in the list might
      be able to give a couple of clues?


      -----Original Message-----
      From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
      Behalf Of Rick Bakker
      Sent: Thursday, 2 June 2011 3:44 PM
      To: SAP Workflow Users' Group
      Subject: Re: performance issue while the user click on the email in
      MS outlook (extended notifications)

      Hello,

      I believe Jocelyn means you should just ignore the mails from the
      first run.

      regards
      Rick Bakker
      hanabi technology

      On Thu, Jun 2, 2011 at 3:38 PM, Srinivas Reddy
      <ootasrinivasreddy at gmail.com> wrote:
      > Hi Jocelyn,
      >
      > Thanks for your answer. The problem is only in test and production
      system.
      > We have turned off the batch job for SWN_SELSEN report in
      development system
      > but still the problem is not fixed . In your last statement "dump
      the mails
      > from the first run". Please let me know how can I do this.
      >
      > On Thu, Jun 2, 2011 at 4:30 AM, Dart, Jocelyn <jocelyn.dart at sap.com
      > wrote:
      >>
      >> Hi Srini,
      >>
      >> Often this happens in Test systems when the email notification is
      first
      >> configured and there are 10s to 100s of work items in the one
      mail, and
      >> hence the mail itself is huge.
      >>
      >>
      >>
      >> These days on sites we like to do an initial run of extended
      notifications
      >> to generate the emails but dump the first lot of mails - e.g. by
      temporarily
      >> preventing the mail server from delivering them.   After that the
      delta
      >> mails should be smaller and perform reasonably provided you are
      running your
      >> job at reasonable frequencies (at least once a day).
      >>
      >> If you are running the SWN_SELSEN program manually or turn off
      your batch
      >> job for extended periods you need to repeat the process.  Often we
      just
      >> doctor the mail server connection so that it is only active when
      we need it
      >> for test  systems (and we usually don't turn it on at all for dev
      systems).
      >>
      >>
      >>
      >> It's usually not a problem in a production system, unless you are
      turning
      >> on extended notifications after you have been live for some
      time... in which
      >> case the same approach will work, i.e. dump the mails from the
      first run.
      >>
      >>
      >>
      >> Hope that helps.
      >>
      >> Regards,
      >>
      >> Jocelyn
      >>
      >>
      >>
      >>
      >>
      >> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
      Behalf
      >> Of Srinivas Reddy
      >> Sent: Thursday, 2 June 2011 12:19 AM
      >> To: SAP Workflow Users' Group
      >> Subject: performance issue while the user click on the email in MS
      outlook
      >> (extended notifications)
      >>
      >>
      >>
      >> Hi Experts,
      >>
      >> I am facing a performance issue while the user click on the email
      arrived
      >> via extended notification in MS outlook.The email is taking so
      much time to
      >> open. Is there any way to improve the performance.
      >>
      >> --
      >> Thanks and Regards
      >> Srini..
      >> >>
      >> _______________________________________________
      >> SAP-WUG mailing list
      >> SAP-WUG at mit.edu
      >> http://mailman.mit.edu/mailman/listinfo/sap-wug
      >>
      >
      >
      >
      > --
      > Thanks and Regards
      > Srini..
      > SAP Technical Consultant
      > srinivasa.reddy.oota at sap.com
      > +919886760677
      >
      >
      > _______________________________________________
      > SAP-WUG mailing list
      > SAP-WUG at mit.edu
      > http://mailman.mit.edu/mailman/listinfo/sap-wug
      >
      >

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      --
      Thanks and Regards
      Srini..


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