Forwarding eMail from SOST

Ramki Maley rmaley at erpworkflow.com
Fri Jun 3 16:11:31 EDT 2011


Thanks Sheldon. The second parameter below let's me change the recipient 
when doing a Repeat Send.

Regards,
Ramki.

On 6/3/11 1:36 PM, Sheldon Oxenberg wrote:
> Repeat Send works for me also.   Try authorization object S_OC_ROLE =
> ADMINISTRATOR.
>
> Also you could set the parameter SOST_ALLOW_FCODES to 'RESEND' in the table
> SXPARAMS
> (or by choosing SOST ->  Utilities ->  General Settings).
>
> And to be able to change the recipient before you Repeat Send the message,
> you could set the
> parameter SOST_REC_CHANGE to 'X' in the table SXPARAMS.
>
>
> Regards.
> SHELDON OXENBERG
> LMP Technical Architect, SAP Workflow
> CSC
>
>
>
>    From:       Ramki Maley<rmaley at erpworkflow.com>
>
>    To:         "SAP Workflow Users' Group"<sap-wug at mit.edu>
>
>    Date:       06/03/2011 01:12 PM
>
>    Subject:    Re: Forwarding eMail from SOST
>
>
>
>
>
>
> Repeat Send works for me as well. I assume the Forward option is available
> when the document is displayed as Dominik mentioned.  I remember doing a
> forward a while ago but haven't seen the option available recently.  I am
> currently on a 701/SP7 system.
>
> Nothing in SU53.
>
> Regards,
> Ramki.
>
> On 6/3/11 12:33 PM, Sue Doughty wrote:
>        I tried it in my DEV system where I have SAP ALL&  SAP NEW and the
>        Repeat Send (forward) button worked for me.  It let me resend a
>        message, but did not give me the option to add or change the email
>        address of who the message was being sent to.
>
>        Did you do a /nSU53 to see what security you might be missing?
>
>        Regards,
>        Sue Doughty
>        SAP Workflow Specialist
>        Old Dominion Freight Line, Inc.
>        Thomasville, NC
>
>
>        From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
>        Behalf Of Ramki Maley
>        Sent: Friday, June 03, 2011 11:58 AM
>        To: SAP Workflow Users' Group
>        Subject: Forwarding eMail from SOST
>
>        Hi Dominic,
>
>        This morning I had a requirement to resend/forward a workflow email
>        (this not a notification with a workitem link) that was in the SOST
>        queue to an additional email address. All the buttons in the
>        application toolbar are disabled except for the "New Message" button.
>        I do have SAP_ALL&  SAP_NEW auths. DO you have any idea how to enable
>        the Forward option?
>
>        Thanks,
>        Ramki.
>
>
>
>        On 6/3/11 10:32 AM, Dominik Sobolewski wrote:
>        Hi Srinivas,
>
>        This is really strange, you might have a local Front End problem.
>        Please do one thing:
>
>        Go to transaction sost and select one of the emails which was sent to
>        you, go to display document, change into the attributes tab. Let us
>        know the document class and document size. It is normaly below 5kb.
>        Forward the email and open it from a different PC and non MS mail
>        program, same behaviour?
>
>        I think this is a Front End problem.
>
>        Cheers Dominik
>
>        Von: Srinivas Reddy [ootasrinivasreddy at gmail.com]
>        Gesendet: Freitag, 3. Juni 2011 16:06
>        Bis: SAP Workflow Users' Group
>        Cc: daniel-benjamin.zaidspiner at sap.com
>        Betreff: Re: performance issue while the user click on the email in
>        MS outlook (extended notifications)
>        Hello All,
>
>        Thanks a lot for your replies. I would like to explain in detail what
>        actually is happeing. Kindly check the attached document with screen
>        prints of what is happeing?? Thanks in advance.
>        On Thu, Jun 2, 2011 at 6:31 PM, Hilsbos, Margaret A<
>        Margaret.Hilsbos at dayzim.com>  wrote:
>
>        Srini,
>
>        To enable / disable the mail send job I think you can use transaction
>        SCOT. If possible have your Basis team do this, as it is their
>        purview.
>
>        With the server off, run SWN_SELSEN. You will be able to see the
>        generated emails in transaction SOST. Unsent emails will have a
>        yellow triangle icon with a message like "waiting for service". If
>        you delete those while they are in the unsent status then the mails
>        will not be delivered. (Only delete the emails for your notifications
>        - make sure you don't delete any other emails that should be sent!).
>
>        Once you've cleared the messages you want to 'dump', have Basis
>        restart the mail send job. Anything still in the SOST queue waiting
>        delivery will be sent the next time the mail job runs.
>
>        I hope this helps.  However, if you've already had messages delivered
>        and new messages still have this problem.... I'm not sure how this
>        helps you (are you sending daily reminders for all the old work items
>        that haven't been completed?). But anyway that is how you delete
>        messages you don't want to send.
>
>        Margaret Hilsbos
>        Business Systems Analyst, Corporate IT
>        Day&  Zimmermann
>        (215) 299-5630
>
>
>
>        -----Original Message-----
>        From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
>        Behalf Of Dart, Jocelyn
>        Sent: Thursday, June 02, 2011 2:12 AM
>        To: SAP Workflow Users' Group
>        Subject: RE: performance issue while the user click on the email in
>        MS outlook (extended notifications)
>
>        Yes... Normally the basis guys fiddle with the mail server settings
>        so the mails don't get delivered and we just clear out the old mails
>        somehow so they don't get resent when we turn the mail server
>        connection back on...
>
>        Sorry... one of those jobs I usually just hand over because the basis
>        guys like to control the mail connection... someone in the list might
>        be able to give a couple of clues?
>
>
>        -----Original Message-----
>        From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
>        Behalf Of Rick Bakker
>        Sent: Thursday, 2 June 2011 3:44 PM
>        To: SAP Workflow Users' Group
>        Subject: Re: performance issue while the user click on the email in
>        MS outlook (extended notifications)
>
>        Hello,
>
>        I believe Jocelyn means you should just ignore the mails from the
>        first run.
>
>        regards
>        Rick Bakker
>        hanabi technology
>
>        On Thu, Jun 2, 2011 at 3:38 PM, Srinivas Reddy
>        <ootasrinivasreddy at gmail.com>  wrote:
>        >  Hi Jocelyn,
>        >
>        >  Thanks for your answer. The problem is only in test and production
>        system.
>        >  We have turned off the batch job for SWN_SELSEN report in
>        development system
>        >  but still the problem is not fixed . In your last statement "dump
>        the mails
>        >  from the first run". Please let me know how can I do this.
>        >
>        >  On Thu, Jun 2, 2011 at 4:30 AM, Dart, Jocelyn<jocelyn.dart at sap.com
>        >  wrote:
>        >>
>        >>  Hi Srini,
>        >>
>        >>  Often this happens in Test systems when the email notification is
>        first
>        >>  configured and there are 10s to 100s of work items in the one
>        mail, and
>        >>  hence the mail itself is huge.
>        >>
>        >>
>        >>
>        >>  These days on sites we like to do an initial run of extended
>        notifications
>        >>  to generate the emails but dump the first lot of mails - e.g. by
>        temporarily
>        >>  preventing the mail server from delivering them.   After that the
>        delta
>        >>  mails should be smaller and perform reasonably provided you are
>        running your
>        >>  job at reasonable frequencies (at least once a day).
>        >>
>        >>  If you are running the SWN_SELSEN program manually or turn off
>        your batch
>        >>  job for extended periods you need to repeat the process.  Often we
>        just
>        >>  doctor the mail server connection so that it is only active when
>        we need it
>        >>  for test  systems (and we usually don't turn it on at all for dev
>        systems).
>        >>
>        >>
>        >>
>        >>  It's usually not a problem in a production system, unless you are
>        turning
>        >>  on extended notifications after you have been live for some
>        time... in which
>        >>  case the same approach will work, i.e. dump the mails from the
>        first run.
>        >>
>        >>
>        >>
>        >>  Hope that helps.
>        >>
>        >>  Regards,
>        >>
>        >>  Jocelyn
>        >>
>        >>
>        >>
>        >>
>        >>
>        >>  From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
>        Behalf
>        >>  Of Srinivas Reddy
>        >>  Sent: Thursday, 2 June 2011 12:19 AM
>        >>  To: SAP Workflow Users' Group
>        >>  Subject: performance issue while the user click on the email in MS
>        outlook
>        >>  (extended notifications)
>        >>
>        >>
>        >>
>        >>  Hi Experts,
>        >>
>        >>  I am facing a performance issue while the user click on the email
>        arrived
>        >>  via extended notification in MS outlook.The email is taking so
>        much time to
>        >>  open. Is there any way to improve the performance.
>        >>
>        >>  --
>        >>  Thanks and Regards
>        >>  Srini..
>        >>  >>
>        >>  _______________________________________________
>        >>  SAP-WUG mailing list
>        >>  SAP-WUG at mit.edu
>        >>  http://mailman.mit.edu/mailman/listinfo/sap-wug
>        >>
>        >
>        >
>        >
>        >  --
>        >  Thanks and Regards
>        >  Srini..
>        >  SAP Technical Consultant
>        >  srinivasa.reddy.oota at sap.com
>        >  +919886760677
>        >
>        >
>        >  _______________________________________________
>        >  SAP-WUG mailing list
>        >  SAP-WUG at mit.edu
>        >  http://mailman.mit.edu/mailman/listinfo/sap-wug
>        >
>        >
>
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>
>
>        --
>        Thanks and Regards
>        Srini..
>
>
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