Forwarding eMail from SOST

Ramki Maley rmaley at erpworkflow.com
Fri Jun 3 13:06:56 EDT 2011 

Repeat Send works for me as well. I assume the Forward option is 
available when the document is displayed as Dominik mentioned.  I 
remember doing a forward a while ago but haven't seen the option 
available recently.  I am currently on a 701/SP7 system.

Nothing in SU53.

Regards,
Ramki.

On 6/3/11 12:33 PM, Sue Doughty wrote:
>
> I tried it in my DEV system where I have SAP ALL & SAP NEW and the 
> Repeat Send (forward) button worked for me.  It let me resend a 
> message, but did not give me the option to add or change the email 
> address of who the message was being sent to.
>
> Did you do a /nSU53 to see what security you might be missing?
>
> Regards,
>
> Sue Doughty
>
> SAP Workflow Specialist
>
> Old Dominion Freight Line, Inc.
>
> Thomasville, NC
>
> ------------------------------------------------------------------------
>
> *From:*sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On 
> Behalf Of *Ramki Maley
> *Sent:* Friday, June 03, 2011 11:58 AM
> *To:* SAP Workflow Users' Group
> *Subject:* Forwarding eMail from SOST
>
> Hi Dominic,
>
> This morning I had a requirement to resend/forward a workflow email 
> (this not a notification with a workitem link) that was in the SOST 
> queue to an additional email address. All the buttons in the 
> application toolbar are disabled except for the "New Message" button. 
> I do have SAP_ALL & SAP_NEW auths. DO you have any idea how to enable 
> the Forward option?
>
> Thanks,
> Ramki.
>
>
>
> On 6/3/11 10:32 AM, Dominik Sobolewski wrote:
>
> Hi Srinivas,
>
> This is really strange, you might have a local Front End problem. 
> Please do one thing:
>
> Go to transaction sost and select one of the emails which was sent to 
> you, go to display document, change into the attributes tab. Let us 
> know the document class and document size. It is normaly below 5kb. 
> Forward the email and open it from a different PC and non MS mail 
> program, same behaviour?
>
> I think this is a Front End problem.
>
> Cheers Dominik
>
> ------------------------------------------------------------------------
>
> *Von:*Srinivas Reddy [ootasrinivasreddy at gmail.com 
> <mailto:ootasrinivasreddy at gmail.com>]
> *Gesendet:* Freitag, 3. Juni 2011 16:06
> *Bis:* SAP Workflow Users' Group
> *Cc:* daniel-benjamin.zaidspiner at sap.com 
> <mailto:daniel-benjamin.zaidspiner at sap.com>
> *Betreff:* Re: performance issue while the user click on the email in 
> MS outlook (extended notifications)
>
> Hello All,
>
> Thanks a lot for your replies. I would like to explain in detail what 
> actually is happeing. Kindly check the attached document with screen 
> prints of what is happeing?? Thanks in advance.
>
> On Thu, Jun 2, 2011 at 6:31 PM, Hilsbos, Margaret A 
> <Margaret.Hilsbos at dayzim.com <mailto:Margaret.Hilsbos at dayzim.com>> wrote:
>
> Srini,
>
> To enable / disable the mail send job I think you can use transaction 
> SCOT. If possible have your Basis team do this, as it is their purview.
>
> With the server off, run SWN_SELSEN. You will be able to see the 
> generated emails in transaction SOST. Unsent emails will have a yellow 
> triangle icon with a message like "waiting for service". If you delete 
> those while they are in the unsent status then the mails will not be 
> delivered. (Only delete the emails for your notifications - make sure 
> you don't delete any other emails that should be sent!).
>
> Once you've cleared the messages you want to 'dump', have Basis 
> restart the mail send job. Anything still in the SOST queue waiting 
> delivery will be sent the next time the mail job runs.
>
> I hope this helps.  However, if you've already had messages delivered 
> and new messages still have this problem.... I'm not sure how this 
> helps you (are you sending daily reminders for all the old work items 
> that haven't been completed?). But anyway that is how you delete 
> messages you don't want to send.
>
> Margaret Hilsbos
> Business Systems Analyst, Corporate IT
> Day & Zimmermann
> (215) 299-5630
>
>
>
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> 
> [mailto:sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>] On 
> Behalf Of Dart, Jocelyn
> Sent: Thursday, June 02, 2011 2:12 AM
> To: SAP Workflow Users' Group
>
> Subject: RE: performance issue while the user click on the email in MS 
> outlook (extended notifications)
>
> Yes... Normally the basis guys fiddle with the mail server settings so 
> the mails don't get delivered and we just clear out the old mails 
> somehow so they don't get resent when we turn the mail server 
> connection back on...
>
> Sorry... one of those jobs I usually just hand over because the basis 
> guys like to control the mail connection... someone in the list might 
> be able to give a couple of clues?
>
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> 
> [mailto:sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>] On 
> Behalf Of Rick Bakker
> Sent: Thursday, 2 June 2011 3:44 PM
> To: SAP Workflow Users' Group
> Subject: Re: performance issue while the user click on the email in MS 
> outlook (extended notifications)
>
> Hello,
>
> I believe Jocelyn means you should just ignore the mails from the 
> first run.
>
> regards
> Rick Bakker
> hanabi technology
>
> On Thu, Jun 2, 2011 at 3:38 PM, Srinivas Reddy
> <ootasrinivasreddy at gmail.com <mailto:ootasrinivasreddy at gmail.com>> wrote:
> > Hi Jocelyn,
> >
> > Thanks for your answer. The problem is only in test and production 
> system.
> > We have turned off the batch job for SWN_SELSEN report in development 
> system
> > but still the problem is not fixed . In your last statement "dump the 
> mails
> > from the first run". Please let me know how can I do this.
> >
> > On Thu, Jun 2, 2011 at 4:30 AM, Dart, Jocelyn <jocelyn.dart at sap.com 
> <mailto:jocelyn.dart at sap.com>> wrote:
> >>
> >> Hi Srini,
> >>
> >> Often this happens in Test systems when the email notification is first
> >> configured and there are 10s to 100s of work items in the one mail, and
> >> hence the mail itself is huge.
> >>
> >>
> >>
> >> These days on sites we like to do an initial run of extended 
> notifications
> >> to generate the emails but dump the first lot of mails - e.g. by 
> temporarily
> >> preventing the mail server from delivering them.   After that the delta
> >> mails should be smaller and perform reasonably provided you are 
> running your
> >> job at reasonable frequencies (at least once a day).
> >>
> >> If you are running the SWN_SELSEN program manually or turn off your 
> batch
> >> job for extended periods you need to repeat the process.  Often we just
> >> doctor the mail server connection so that it is only active when we 
> need it
> >> for test  systems (and we usually don't turn it on at all for dev 
> systems).
> >>
> >>
> >>
> >> It's usually not a problem in a production system, unless you are 
> turning
> >> on extended notifications after you have been live for some time... 
> in which
> >> case the same approach will work, i.e. dump the mails from the first 
> run.
> >>
> >>
> >>
> >> Hope that helps.
> >>
> >> Regards,
> >>
> >> Jocelyn
> >>
> >>
> >>
> >>
> >>
> >> From: sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu> 
> [mailto:sap-wug-bounces at mit.edu <mailto:sap-wug-bounces at mit.edu>] On 
> Behalf
> >> Of Srinivas Reddy
> >> Sent: Thursday, 2 June 2011 12:19 AM
> >> To: SAP Workflow Users' Group
> >> Subject: performance issue while the user click on the email in MS 
> outlook
> >> (extended notifications)
> >>
> >>
> >>
> >> Hi Experts,
> >>
> >> I am facing a performance issue while the user click on the email 
> arrived
> >> via extended notification in MS outlook.The email is taking so much 
> time to
> >> open. Is there any way to improve the performance.
> >>
> >> --
> >> Thanks and Regards
> >> Srini..
> >> >>
> >> _______________________________________________
> >> SAP-WUG mailing list
> >> SAP-WUG at mit.edu <mailto:SAP-WUG at mit.edu>
> >> http://mailman.mit.edu/mailman/listinfo/sap-wug
> >>
> >
> >
> >
> > --
> > Thanks and Regards
> > Srini..
> > SAP Technical Consultant
> > srinivasa.reddy.oota at sap.com <mailto:srinivasa.reddy.oota at sap.com>
> > +919886760677
> >
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu <mailto:SAP-WUG at mit.edu>
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> >
>
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>
>
>
> -- 
> Thanks and Regards
> Srini..
>
>   
>
>   
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