Workflow hanging in step stating it has completed. Will notproceed to next step.

[Mike Pokraka]

Hi Marcia,

As you seem to be able to reproduce it reliably, this sounds liek a bug
that should be reported. I have implemented transfer of execution in
workflow processes several times without a problem.

Cheers,
Mike


On Thu, January 20, 2011 7:57 pm, Neumann, Marcia wrote:
> David,
>
>
>
> We have had that issue when the user tries to execute multiple work
> items together instead of one at a time.  The work item step itself has
> a status of "Completed".  These workflows become unrecoverable when this
> happens.  Container Values for result are missing.
>
>
>
> We have found this problem occurs in the following situation:
>
>
>
> 1. Personal Workflow Settings of the users Business Workplace Inbox has
>
> the setting "Transfer of Execution to other Work Items Possible"
>
> checked.
>
> 2. The user executes multiple user decision work items at one time from
>
> their Business Workplace Inbox.
>
> 3. The user selects the user action to take for the first work item.
>
> 4. A pop-up is received asking to propagate the user action.
>
> 5. The user selects "Yes" when prompted to propagate the user action.
>
> 6. The first work item and workflow completes successfully.
>
> 7. The remaining workflows that had the user action propagated go into
>
> error because the result of the user decision is missing.
>
>
>
> Marcia Neumann
> IT Claims/CSU Development & Support
> 513 870-2300 Ext 4461
>
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> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Pinciak, David
> Sent: Thursday, January 20, 2011 2:52 PM
> To: SAP Workflow Users' Group
> Subject: RE: Workflow hanging in step stating it has completed. Will
> notproceed to next step.
>
>
>
> No dumps.
>
>
>
> ________________________________
>
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Alon Raskin
> Sent: Thursday, January 20, 2011 2:02 PM
> To: SAP Workflow Users' Group
> Subject: RE: Workflow hanging in step stating it has completed. Will not
> proceed to next step.
>
> Any short dumps in the system that seem to correlate?
>
>
>
> Alon Raskin
>
> e: araskin at go3i.com <mailto:araskin at 3i-consulting.com>
>
>
>
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Pinciak, David
> Sent: Thursday, January 20, 2011 12:47 PM
> To: sap-wug at mit.edu
> Subject: Workflow hanging in step stating it has completed. Will not
> proceed to next step.
>
>
>
> Hello Workflow experts. I'm stuck and need help.
>
>
>
> I'm having a problem with Workflow in our Pre-Prod environment. It's
> becoming a critical issue. It's inhibiting our ability to test.
>
>
>
> Workflows will process until they reach a point. The Workflow will then
> stop processing at that step. The log will indicate the step has
> completed, but the workflow will not proceed to the next step.
>
>
>
> I've searched the SDN and Google, but haven't been able to find this
> issue posted.
>
>
>
> When comparing the step history for the hung workflow in Pre-Prod to a
> successful workflow in Q/A or prod, I notice that the pre-prod workflow
> is missing the fourth execution step that is seen in the successful
> workflow. "Result Processing" is missing from the pre-prod workflow. At
> this point the workflow hangs. The screen prints are  in the attached
> document.
>
>
>
> Can you give me any insight into what may be causing this problem?
>
>
>
> The issue is happening with a variety of Workflows.
>
>
>
> Any help is appreciated.
>
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