Workflow hanging in step stating it has completed. Will not proceed to next step.

[Morris, Eddie]

Have a look at note 1098805 section [2] Hanging Workflows. This might help.

Regards,
Eddie

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Pinciak, David
Sent: 20 January 2011 18:47
To: sap-wug at mit.edu
Subject: Workflow hanging in step stating it has completed. Will not proceed to next step.

Hello Workflow experts. I'm stuck and need help.

I'm having a problem with Workflow in our Pre-Prod environment. It's becoming a critical issue. It's inhibiting our ability to test.

Workflows will process until they reach a point. The Workflow will then stop processing at that step. The log will indicate the step has completed, but the workflow will not proceed to the next step.

I've searched the SDN and Google, but haven't been able to find this issue posted.

When comparing the step history for the hung workflow in Pre-Prod to a successful workflow in Q/A or prod, I notice that the pre-prod workflow is missing the fourth execution step that is seen in the successful workflow. "Result Processing" is missing from the pre-prod workflow. At this point the workflow hangs. The screen prints are  in the attached document.

Can you give me any insight into what may be causing this problem?

The issue is happening with a variety of Workflows.

Any help is appreciated.

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