Workflow hanging in step stating it has completed. Will not proceed to next step.

[Pinciak, David]

Thanks to everyone for your effort. The problem has been identified. It
had to do with deadline monitoring. We have a Workflow Factory Calendar
that is somehow tied to the deadline monitoring. The calendar didn't
have an entry past year 2010. Once an entry was added for 2011 workflows
began functioning as normal.
 
I don't know how unusual we are using this type of configuration. I'm
going to investigate the details on how it all ties together. I'm going
to document the details. I'll post it to the user group once I have it
documented. If anyone else uses this type of configuration I hope to
save them the pain and suffering I endured.  
 

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Morris, Eddie
Sent: Friday, January 21, 2011 5:41 AM
To: SAP Workflow Users' Group
Subject: RE: Workflow hanging in step stating it has completed. Will not
proceed to next step.



Have a look at note 1098805 section [2] Hanging Workflows. This might
help.

 

Regards,

Eddie

 

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Pinciak, David
Sent: 20 January 2011 18:47
To: sap-wug at mit.edu
Subject: Workflow hanging in step stating it has completed. Will not
proceed to next step.

 

Hello Workflow experts. I'm stuck and need help.  

 

I'm having a problem with Workflow in our Pre-Prod environment. It's
becoming a critical issue. It's inhibiting our ability to test.

 

Workflows will process until they reach a point. The Workflow will then
stop processing at that step. The log will indicate the step has
completed, but the workflow will not proceed to the next step.   

 

I've searched the SDN and Google, but haven't been able to find this
issue posted.

 

When comparing the step history for the hung workflow in Pre-Prod to a
successful workflow in Q/A or prod, I notice that the pre-prod workflow
is missing the fourth execution step that is seen in the successful
workflow. "Result Processing" is missing from the pre-prod workflow. At
this point the workflow hangs. The screen prints are  in the attached
document.

 

Can you give me any insight into what may be causing this problem? 

 

The issue is happening with a variety of Workflows. 

 

Any help is appreciated.

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