"Program Exit" for flexible deadline monitoring

[Andy Curtis]

 We have a program exit in your SRM wf's to handle deadlines.  Basics of it
are, the program exit is invoked when the WI is created, it triggers a
separate Wf that calculates the deadline date, waits until the date, then
sends an email when the deadline is reached.  It also forwards the original
WI to an escalation agent if needed.

Andy


> ---------- Forwarded message ----------
> From: Julien Labruyere <julien.labruyere at gmail.com>
> To: SAP WF - WUG <sap-wug at mit.edu>
> Date: Fri, 25 Feb 2011 09:53:10 +0100
> Subject: "Program Exit" for flexible deadline monitoring
> Dear All,
>
> My customer wants to have a flexible table to determine some exception for
> the deadline monitoring for steps in our workflows.
>
> I don't want to create complex things in our huge workflows.
>
> We have, in all of our steps, a program exit defined by default.
>
> We tried, in the program exit, to update the deadline of a new created
> workitem based on the event "After Creation" by using the standard function
> module "SWL_WI_DEADLINES_UPDATE".
>
> But the problem is that the workitem is locked at the excecution of the
> method ! It's a pity to have a program exit where we cannot execute
> modification on workitem after his creation !
>
> Some one of you can help me ?
>
>
>
> --
> Labruyère Julien
> Consultant IT / SAP - WorkFlow
> @ Delaware Consulting
>
> Rue de la Baronne 71 Bt 5
> 7181 Feluy
>
> Phone : 00 32 473 849 857
> Skype : julien.labruyere
>
>
>
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