General Task Issue

Wed Dec 7 01:20:31 EST 2011

Hi Jocelyn,

I am not using the rule to determine the agents. I have used a separate 
task to fetch the responsible agents. I have also checked the table T77S0 
and found that Entry WFLOW.ROLE is checked.

Our design as follows..

Thanks and regards,
SNJY

Sanjay Pal
SAP Workflow Consultant
Tata Consultancy Services
Mailto: sanjay9.p at tcs.com
Website: http://www.tcs.com
____________________________________________
Experience certainty.   IT Services
                        Business Solutions
                        Outsourcing
____________________________________________

From:
gautammaini at gmail.com
To:
sap-wug at mit.edu
Date:
12/07/2011 11:19 AM
Subject:
RE: General Task Issue
Sent by:
sap-wug-bounces at mit.edu

Hi,

The settings as mentioned by Jocelyn are given on Page 422... The section 
explains how to handle rule resolution . But it says...

"You can prevent this to a certain extent by configuring in table T77S0"

"Certain extent" means ?

Regards
Gautam Maini

Sent on my BlackBerry® from Vodafone

-----Original Message-----
From: sap-wug-request at mit.edu
Sender: sap-wug-bounces at mit.edu
Date: Tue, 06 Dec 2011 11:14:00 
To: <sap-wug at mit.edu>
Reply-To: sap-wug at mit.edu
Subject: SAP-WUG Digest, Vol 85, Issue 16

Send SAP-WUG mailing list submissions to
                 sap-wug at mit.edu

To subscribe or unsubscribe via the World Wide Web, visit
                 http://mailman.mit.edu/mailman/listinfo/sap-wug
or, via email, send a message with subject or body 'help' to
                 sap-wug-request at mit.edu

You can reach the person managing the list at
                 sap-wug-owner at mit.edu

When replying, please edit your Subject line so it is more specific
than "Re: Contents of SAP-WUG digest..."

Today's Topics:

   1. RE: General Task Issue (Sue Doughty)

----------------------------------------------------------------------

Message: 1
Date: Tue, 6 Dec 2011 11:15:03 -0500
From: Sue Doughty <Sue.Doughty at odfl.com>
Subject: RE: General Task Issue
To: "'SAP Workflow Users' Group'" <sap-wug at mit.edu>
Message-ID:
 <F5C165E2173DE547A64CDB01BAA1204F1DE8621E61 at CORP-M-MB2.corp.odfl.com>
Content-Type: text/plain; charset="us-ascii"

I've been looking also and cannot find a note about it.

Regards,
Sue Doughty
SAP Workflow Specialist
Old Dominion Freight Line, Inc.
Thomasville, NC

________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf 
Of Ramki Maley
Sent: Tuesday, December 06, 2011 11:05 AM
To: SAP Workflow Users' Group
Subject: Re: General Task Issue

Anyone know which property/setting Jocelyn is referring to? I was not 
successful in finding an OSS note.

Thanks,
Ramki.

On 12/5/11 5:40 PM, Dart, Jocelyn wrote:
Hi Sanjay,
Also please consult the SAP Notes ... there is a setting in table T77S0 
(one of the WFLOW settings) that automatically prevents this problem if 
the agent assignment is via a rule.
What it does is leave the work item without an agent and the administrator 
can then find these using transaction SWI2_ADM1.
Regards
Jocelyn

From: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu> [
mailto:sap-wug-bounces at mit.edu] On Behalf Of Rick Bakker
Sent: Tuesday, 6 December 2011 7:29 AM
To: SAP Workflow Users' Group
Subject: Re: General Task Issue

Hello,

Usually you would program the agent determination method to return an 
error if it can't find an agent.
You should also set up the system to automatically email the wf admin when 
there is a workflow error.

regards
Rick Bakker
hanabi technology
On Tue, Dec 6, 2011 at 12:25 AM, Nat 4 Govender <ngovender4 at toyota.co.za<
mailto:ngovender4 at toyota.co.za>> wrote:

Hi Sanjay,

Now my questions ...
1.        How we can stop to broadcast the workflow to all sap users when 
no user found ?
2.        What is the best way to handle the no user situation for 
"General Task"
3.        How we can be notified that workflow is unable to determine the 
agent ?

        Perform the agent determination prior to the dialog step and then 
check if there is an agent.
        If there is none then it should route to your workflow 
administrator to determine why no agent was found and then fix if possible 
and restart the agent determination process.

Regards
Nat Govender
Toyota South Africa
IT - SAP Workflow
Internal Ext.   :  32645
Direct Line    :  +27 031 910 2645<tel:%2B27%20031%20910%202645>
Fax               :  086 607 0414
E-mail           :  ngovender4 at toyota.co.za<mailto:ngovender4 at toyota.co.za
>

If you tell the truth, you don't have to remember anything.

Sanjay9 P <sanjay9.p at tcs.com<mailto:sanjay9.p at tcs.com>>
Sent by: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu>

2011/12/05 03:14 PM
Please respond to
"SAP Workflow Users' Group" <sap-wug at mit.edu<mailto:sap-wug at mit.edu>>

To

"SAP Workflow Users' Group" <sap-wug at mit.edu<mailto:sap-wug at mit.edu>>

cc

"SAP Workflow Users' Group" <sap-wug at mit.edu<mailto:sap-wug at mit.edu>>

Subject

General Task Issue

Hi Experts,

I am using "General Task" attribute of Task Properties. Its working fine 
but it creates an embarrassing situation in PROD.
If no agent found then this task is broadcasted to all sap users which 
must not be. A custom method is used to determine the responsible agents.

Now my questions ...
1. How we can stop to broadcast the workflow to all sap users when no user 
found ?
2. What is the best way to handle the no user situation for "General Task"
3. How we can be notified that workflow is unable to determine the agent ?

Probable Solution :
For Question 1:
I have changed the workflow design. If no user found the workflow will 
bypass the dialog step.
Is there any better solution ?

We can not make "General Forwarding Allowed" as we need to maintained 
possible agents at task level.

Thanks and regards,
SNJY

Sanjay Pal
SAP Workflow Consultant
Tata Consultancy Services
Mailto: sanjay9.p at tcs.com<mailto:sanjay9.p at tcs.com>
Website: http://www.tcs.com<http://www.tcs.com/>
____________________________________________
Experience certainty.        IT Services
                      Business Solutions
                      Outsourcing
____________________________________________
=====-----=====-----=====
Notice: The information contained in this e-mail
message and/or attachments to it may contain
confidential or privileged information. If you are
not the intended recipient, any dissemination, use,
review, distribution, printing or copying of the
information contained in this e-mail message
and/or attachments to it are strictly prohibited. If
you have received this communication in error,
please notify us by reply e-mail or telephone and
immediately and permanently delete the message
and any attachments. Thank you
_______________________________________________
SAP-WUG mailing list
SAP-WUG at mit.edu<mailto:SAP-WUG at mit.edu>
http://mailman.mit.edu/mailman/listinfo/sap-wug

***** This e-mail is a privileged and private communication and may be 
read, copied and used only by the intended recipient(s). If you are not an 
intended recipient, please inform the sender by return e-mail with the 
subject heading "Received in error". Please then delete the e-mail; 
destroy any copies of it and do not disclose its contents to any person or 
entity. If you are not the intended recipient, note that any disclosure, 
copying, distribution or any action taken or omitted to be taken in 
reliance on it, is strictly prohibited and may be unlawful. Neither the 
sender nor Toyota South Africa Motors (Pty) Ltd accepts any liability 
whatsoever as a result of the further dissemination of this e-mail. Toyota 
South Africa Motors (Pty) Ltd does not guarantee that e-mail 
communications are secure or error-free, as information could be 
intercepted, corrupted, amended, lost, destroyed, arrive late or 
incomplete, or contain viruses. *****
_______________________________________________
SAP-WUG mailing list
SAP-WUG at mit.edu<mailto:SAP-WUG at mit.edu>
http://mailman.mit.edu/mailman/listinfo/sap-wug

_______________________________________________

SAP-WUG mailing list

SAP-WUG at mit.edu<mailto:SAP-WUG at mit.edu>

http://mailman.mit.edu/mailman/listinfo/sap-wug
-------------- next part --------------
An HTML attachment was scrubbed...
URL: 
http://mailman.mit.edu/pipermail/sap-wug/attachments/20111206/53a2fa17/attachment.htm

------------------------------

_______________________________________________
SAP-WUG mailing list
SAP-WUG at mit.edu
http://mailman.mit.edu/mailman/listinfo/sap-wug

End of SAP-WUG Digest, Vol 85, Issue 16
***************************************

_______________________________________________
SAP-WUG mailing list
SAP-WUG at mit.edu
http://mailman.mit.edu/mailman/listinfo/sap-wug

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20111207/d162dd9d/attachment.htm
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/gif
Size: 3663 bytes
Desc: not available
Url : http://mailman.mit.edu/pipermail/sap-wug/attachments/20111207/d162dd9d/attachment.gif
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/gif
Size: 4015 bytes
Desc: not available
Url : http://mailman.mit.edu/pipermail/sap-wug/attachments/20111207/d162dd9d/attachment-0001.gif