<font size=2 face="sans-serif">Hi </font><tt><font size=2>Jocelyn</font></tt><font size=2 face="sans-serif">,</font>
<br>
<br><font size=2 face="sans-serif">I am not using the rule to determine
the agents. I have used a separate task to fetch the responsible agents.
I have also checked the table T77S0 and found that Entry WFLOW.ROLE is
checked.</font>
<br>
<br><img src=cid:_1_0AA5BB440AA5B5A80022D6776525795F>
<br>
<br><font size=2 face="sans-serif">Our design as follows..</font>
<br>
<br><img src=cid:_1_0AA5D1380AA5CD080022D6776525795F>
<br><font size=2 face="sans-serif">Thanks and regards,</font>
<br><font size=2 face="sans-serif">SNJY</font>
<br>
<br><font size=2 face="sans-serif"><br>
Sanjay Pal<br>
SAP Workflow Consultant<br>
Tata Consultancy Services<br>
Mailto: sanjay9.p@tcs.com<br>
Website: </font><a href=http://www.tcs.com/><font size=2 face="sans-serif">http://www.tcs.com</font></a><font size=2 face="sans-serif"><br>
____________________________________________<br>
Experience certainty. IT Services<br>
Business Solutions<br>
Outsourcing<br>
____________________________________________</font>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">From:</font>
<td><font size=1 face="sans-serif">gautammaini@gmail.com</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">To:</font>
<td><font size=1 face="sans-serif">sap-wug@mit.edu</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Date:</font>
<td><font size=1 face="sans-serif">12/07/2011 11:19 AM</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Subject:</font>
<td><font size=1 face="sans-serif">RE: General Task Issue</font>
<tr valign=top>
<td><font size=1 color=#5f5f5f face="sans-serif">Sent by:</font>
<td><font size=1 face="sans-serif">sap-wug-bounces@mit.edu</font></table>
<br>
<hr noshade>
<br>
<br>
<br><tt><font size=2>Hi,<br>
<br>
The settings as mentioned by Jocelyn are given on Page 422... The section
explains how to handle rule resolution . But it says...<br>
<br>
"You can prevent this to a certain extent by configuring in table
T77S0"<br>
<br>
"Certain extent" means ?<br>
<br>
Regards<br>
Gautam Maini<br>
<br>
Sent on my BlackBerry® from Vodafone<br>
<br>
-----Original Message-----<br>
From: sap-wug-request@mit.edu<br>
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Date: Tue, 06 Dec 2011 11:14:00 <br>
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Subject: SAP-WUG Digest, Vol 85, Issue 16<br>
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Today's Topics:<br>
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1. RE: General Task Issue (Sue Doughty)<br>
<br>
<br>
----------------------------------------------------------------------<br>
<br>
Message: 1<br>
Date: Tue, 6 Dec 2011 11:15:03 -0500<br>
From: Sue Doughty <Sue.Doughty@odfl.com><br>
Subject: RE: General Task Issue<br>
To: "'SAP Workflow Users' Group'" <sap-wug@mit.edu><br>
Message-ID:<br>
<F5C165E2173DE547A64CDB01BAA1204F1DE8621E61@CORP-M-MB2.corp.odfl.com><br>
Content-Type: text/plain; charset="us-ascii"<br>
<br>
I've been looking also and cannot find a note about it.<br>
<br>
Regards,<br>
Sue Doughty<br>
SAP Workflow Specialist<br>
Old Dominion Freight Line, Inc.<br>
Thomasville, NC<br>
<br>
________________________________<br>
From: sap-wug-bounces@mit.edu [</font></tt><a href="mailto:sap-wug-bounces@mit.edu"><tt><font size=2>mailto:sap-wug-bounces@mit.edu</font></tt></a><tt><font size=2>]
On Behalf Of Ramki Maley<br>
Sent: Tuesday, December 06, 2011 11:05 AM<br>
To: SAP Workflow Users' Group<br>
Subject: Re: General Task Issue<br>
<br>
Anyone know which property/setting Jocelyn is referring to? I was not successful
in finding an OSS note.<br>
<br>
Thanks,<br>
Ramki.<br>
<br>
On 12/5/11 5:40 PM, Dart, Jocelyn wrote:<br>
Hi Sanjay,<br>
Also please consult the SAP Notes ... there is a setting in table T77S0
(one of the WFLOW settings) that automatically prevents this problem if
the agent assignment is via a rule.<br>
What it does is leave the work item without an agent and the administrator
can then find these using transaction SWI2_ADM1.<br>
Regards<br>
Jocelyn<br>
<br>
From: sap-wug-bounces@mit.edu<</font></tt><a href="mailto:sap-wug-bounces@mit.edu"><tt><font size=2>mailto:sap-wug-bounces@mit.edu</font></tt></a><tt><font size=2>>
[</font></tt><a href="mailto:sap-wug-bounces@mit.edu"><tt><font size=2>mailto:sap-wug-bounces@mit.edu</font></tt></a><tt><font size=2>]
On Behalf Of Rick Bakker<br>
Sent: Tuesday, 6 December 2011 7:29 AM<br>
To: SAP Workflow Users' Group<br>
Subject: Re: General Task Issue<br>
<br>
Hello,<br>
<br>
Usually you would program the agent determination method to return an error
if it can't find an agent.<br>
You should also set up the system to automatically email the wf admin when
there is a workflow error.<br>
<br>
regards<br>
Rick Bakker<br>
hanabi technology<br>
On Tue, Dec 6, 2011 at 12:25 AM, Nat 4 Govender <ngovender4@toyota.co.za<</font></tt><a href=mailto:ngovender4@toyota.co.za><tt><font size=2>mailto:ngovender4@toyota.co.za</font></tt></a><tt><font size=2>>>
wrote:<br>
<br>
Hi Sanjay,<br>
<br>
<br>
Now my questions ...<br>
1. How we can stop to broadcast the workflow
to all sap users when no user found ?<br>
2. What is the best way to handle the no user
situation for "General Task"<br>
3. How we can be notified that workflow is unable
to determine the agent ?<br>
<br>
<br>
Perform the agent determination prior to the
dialog step and then check if there is an agent.<br>
If there is none then it should route to your
workflow administrator to determine why no agent was found and then fix
if possible and restart the agent determination process.<br>
<br>
<br>
<br>
<br>
<br>
Regards<br>
Nat Govender<br>
Toyota South Africa<br>
IT - SAP Workflow<br>
Internal Ext. : 32645<br>
Direct Line : +27 031 910 2645<tel:%2B27%20031%20910%202645><br>
Fax : 086 607 0414<br>
E-mail : ngovender4@toyota.co.za<</font></tt><a href=mailto:ngovender4@toyota.co.za><tt><font size=2>mailto:ngovender4@toyota.co.za</font></tt></a><tt><font size=2>><br>
<br>
If you tell the truth, you don't have to remember anything.<br>
<br>
<br>
Sanjay9 P <sanjay9.p@tcs.com<</font></tt><a href=mailto:sanjay9.p@tcs.com><tt><font size=2>mailto:sanjay9.p@tcs.com</font></tt></a><tt><font size=2>>><br>
Sent by: sap-wug-bounces@mit.edu<</font></tt><a href="mailto:sap-wug-bounces@mit.edu"><tt><font size=2>mailto:sap-wug-bounces@mit.edu</font></tt></a><tt><font size=2>><br>
<br>
2011/12/05 03:14 PM<br>
Please respond to<br>
"SAP Workflow Users' Group" <sap-wug@mit.edu<</font></tt><a href="mailto:sap-wug@mit.edu"><tt><font size=2>mailto:sap-wug@mit.edu</font></tt></a><tt><font size=2>>><br>
<br>
<br>
To<br>
<br>
"SAP Workflow Users' Group" <sap-wug@mit.edu<</font></tt><a href="mailto:sap-wug@mit.edu"><tt><font size=2>mailto:sap-wug@mit.edu</font></tt></a><tt><font size=2>>><br>
<br>
cc<br>
<br>
"SAP Workflow Users' Group" <sap-wug@mit.edu<</font></tt><a href="mailto:sap-wug@mit.edu"><tt><font size=2>mailto:sap-wug@mit.edu</font></tt></a><tt><font size=2>>><br>
<br>
Subject<br>
<br>
General Task Issue<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
Hi Experts,<br>
<br>
I am using "General Task" attribute of Task Properties. Its working
fine but it creates an embarrassing situation in PROD.<br>
If no agent found then this task is broadcasted to all sap users which
must not be. A custom method is used to determine the responsible agents.<br>
<br>
Now my questions ...<br>
1. How we can stop to broadcast the workflow to all sap users when no user
found ?<br>
2. What is the best way to handle the no user situation for "General
Task"<br>
3. How we can be notified that workflow is unable to determine the agent
?<br>
<br>
Probable Solution :<br>
For Question 1:<br>
I have changed the workflow design. If no user found the workflow will
bypass the dialog step.<br>
Is there any better solution ?<br>
<br>
We can not make "General Forwarding Allowed" as we need to maintained
possible agents at task level.<br>
<br>
<br>
Thanks and regards,<br>
SNJY<br>
<br>
<br>
Sanjay Pal<br>
SAP Workflow Consultant<br>
Tata Consultancy Services<br>
Mailto: sanjay9.p@tcs.com<</font></tt><a href=mailto:sanjay9.p@tcs.com><tt><font size=2>mailto:sanjay9.p@tcs.com</font></tt></a><tt><font size=2>><br>
Website: </font></tt><a href=http://www.tcs.com/><tt><font size=2>http://www.tcs.com</font></tt></a><tt><font size=2><</font></tt><a href=http://www.tcs.com/><tt><font size=2>http://www.tcs.com/</font></tt></a><tt><font size=2>><br>
____________________________________________<br>
Experience certainty. IT Services<br>
Business Solutions<br>
Outsourcing<br>
____________________________________________<br>
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