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<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I’ve been looking also and cannot
find a note about it.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Regards,</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Sue Doughty</span></font></st1:PersonName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>SAP Workflow Specialist<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Old Dominion Freight Line, Inc.<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
color=black face=Arial><span style='font-size:10.0pt;font-family:Arial'>Thomasville</span></font></st1:City><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>, <st1:State
w:st="on">NC</st1:State></span></font></st1:place><o:p></o:p></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Ramki Maley<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, December 06, 2011
11:05 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">SAP
Workflow Users' Group</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: General Task Issue</span></font><font
color=black><span style='color:windowtext'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Anyone know which property/setting Jocelyn is
referring to? I was not successful in finding an <st1:City w:st="on"><st1:place
w:st="on">OSS</st1:place></st1:City> note. <br>
<br>
Thanks,<br>
Ramki.<br>
<br>
On 12/5/11 5:40 PM, Dart, Jocelyn wrote: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
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</xml><![endif]-->Hi Sanjay, <u5:p></u5:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Also please consult
the SAP Notes ... there is a setting in table T77S0 (one of the WFLOW settings)
that automatically prevents this problem if the agent assignment is via a rule.
<u5:p></u5:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>What it does is
leave the work item without an agent and the administrator can then find these
using transaction SWI2_ADM1.<u5:p></u5:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Regards<u5:p></u5:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Jocelyn <u5:p></u5:p></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><u5:p> </u5:p></span></font><o:p></o:p></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:sap-wug-bounces@mit.edu">sap-wug-bounces@mit.edu</a> [<a
href="mailto:sap-wug-bounces@mit.edu">mailto:sap-wug-bounces@mit.edu</a>] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Rick Bakker<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, 6 December 2011
7:29 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">SAP
Workflow Users' Group</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: General Task Issue<u5:p></u5:p></span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><u5:p><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></u5:p></p>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Hello,<o:p></o:p></span></font><u5:p></u5:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font><u5:p></u5:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Usually you would program the agent determination
method to return an error if it can't find an agent.<o:p></o:p></span></font><u5:p></u5:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>You should also set up the system to automatically
email the wf admin when there is a workflow error.<o:p></o:p></span></font><u5:p></u5:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font><u5:p></u5:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>regards<o:p></o:p></span></font><u5:p></u5:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Rick Bakker<o:p></o:p></span></font><u5:p></u5:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt'>hanabi technology<o:p></o:p></span></font><u5:p></u5:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>On Tue, Dec 6, 2011 at 12:25 AM, Nat 4 Govender <<a
href="mailto:ngovender4@toyota.co.za" moz-do-not-send=true>ngovender4@toyota.co.za</a>>
wrote:<o:p></o:p></span></font><u5:p></u5:p></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>Hi Sanjay,</span></font> <u5:p></u5:p><o:p></o:p></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt'><br>
<br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>Now my questions ...</span></font> <font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><br>
1. How we can stop to broadcast the workflow to all
sap users when no user found ?</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>2.
What is the best way to handle the no user situation
for "General Task"</span></font> <font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><br>
3. How we can be notified that workflow is unable to
determine the agent ?</span></font> <br>
<br>
<br>
<o:p></o:p></p>
</div>
<u5:p></u5:p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Perform the agent determination prior to the dialog step and then
check if there is an agent.</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
If there is none then it should route to your workflow
administrator to determine why no agent was found and then fix if possible and
restart the agent determination process.</span></font> <br>
<br>
<br>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
</span></font><b><font color="#424282"><span style='color:#424282;font-weight:
bold'><br>
Regards</span></font></b><br>
Nat Govender<br>
<st1:City w:st="on">Toyota</st1:City> <st1:country-region w:st="on"><st1:place
w:st="on">South Africa</st1:place></st1:country-region><br>
IT - SAP Workflow<br>
Internal Ext. : 32645<br>
Direct Line : <a href="tel:%2B27%20031%20910%202645"
target="_blank" moz-do-not-send=true>+27 031 910 2645</a><br>
Fax : 086 607 0414<br>
E-mail : <a
href="mailto:ngovender4@toyota.co.za" target="_blank" moz-do-not-send=true>ngovender4@toyota.co.za</a><br>
<b><span style='font-weight:bold'><br>
If you tell the truth, you don't have to remember anything. </span></b><br>
<br>
<br>
<o:p></o:p></p>
<u5:p></u5:p>
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<p class=MsoNormal><b><font size=1 color=black face=Arial><span
style='font-size:7.5pt;font-family:Arial;font-weight:bold'>Sanjay9 P <<a
href="mailto:sanjay9.p@tcs.com" target="_blank" moz-do-not-send=true>sanjay9.p@tcs.com</a>></span></font></b><font
size=1 face=Arial><span style='font-size:7.5pt;font-family:Arial'> </span></font><br>
<font size=1 face=Arial><span style='font-size:7.5pt;font-family:Arial'>Sent
by: <a href="mailto:sap-wug-bounces@mit.edu" target="_blank"
moz-do-not-send=true>sap-wug-bounces@mit.edu</a></span></font> <u5:p></u5:p><o:p></o:p></p>
<p><font size=1 color=black face=Arial><span style='font-size:7.5pt;
font-family:Arial'>2011/12/05 03:14 PM</span></font> <u5:p></u5:p><o:p></o:p></p>
<table class=MsoNormalTable border=1 cellpadding=0>
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<td valign=top bgcolor=white style='background:white;padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=center style='text-align:center'><font size=1
color=black face=Arial><span style='font-size:7.5pt;font-family:Arial'>Please
respond to<br>
"<st1:PersonName w:st="on">SAP Workflow Users' Group</st1:PersonName>"
<<a href="mailto:sap-wug@mit.edu" target="_blank" moz-do-not-send=true>sap-wug@mit.edu</a>></span></font><u5:p></u5:p><o:p></o:p></p>
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style='font-size:12.0pt'><o:p></o:p></span></font></p>
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<table class=MsoNormalTable border=0 cellpadding=0 width="100%"
style='width:100.0%'>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=right style='text-align:right'><font size=1
color=black face=Arial><span style='font-size:7.5pt;font-family:Arial'>To</span></font><u5:p></u5:p><o:p></o:p></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Arial><span
style='font-size:7.5pt;font-family:Arial'>"<st1:PersonName w:st="on">SAP
Workflow Users' Group</st1:PersonName>" <<a
href="mailto:sap-wug@mit.edu" target="_blank" moz-do-not-send=true>sap-wug@mit.edu</a>></span></font>
<u5:p></u5:p><o:p></o:p></p>
</td>
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<tr>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal align=right style='text-align:right'><font size=1
color=black face=Arial><span style='font-size:7.5pt;font-family:Arial'>cc</span></font><u5:p></u5:p><o:p></o:p></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Arial><span
style='font-size:7.5pt;font-family:Arial'>"<st1:PersonName w:st="on">SAP
Workflow Users' Group</st1:PersonName>" <<a
href="mailto:sap-wug@mit.edu" target="_blank" moz-do-not-send=true>sap-wug@mit.edu</a>></span></font>
<u5:p></u5:p><o:p></o:p></p>
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<p class=MsoNormal align=right style='text-align:right'><font size=1
color=black face=Arial><span style='font-size:7.5pt;font-family:Arial'>Subject</span></font><u5:p></u5:p><o:p></o:p></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Arial><span
style='font-size:7.5pt;font-family:Arial'>General Task Issue</span></font><u5:p></u5:p><o:p></o:p></p>
</td>
</tr>
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<p class=MsoNormal><u5:p><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></u5:p></p>
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<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</td>
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<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p></o:p></span></font></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt'><br>
<br>
<br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>Hi Experts,</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
I am using "General Task" attribute of Task Properties. Its working
fine but it creates an embarrassing situation in PROD.</span></font> <font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
If no agent found then this task is broadcasted to all sap users which must not
be. A custom method is used to determine the responsible agents. </span></font><br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
Now my questions ...</span></font> <font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><br>
1. How we can stop to broadcast the workflow to all sap users when no user
found ?</span></font> <font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><br>
2. What is the best way to handle the no user situation for "General
Task"</span></font> <font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><br>
3. How we can be notified that workflow is unable to determine the agent ?</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
Probable Solution :</span></font> <font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><br>
For Question 1:</span></font> <font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><br>
I have changed the workflow design. If no user found the workflow will bypass
the dialog step.</span></font> <font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'><br>
Is there any better solution ?</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
We can not make "General Forwarding Allowed" as we need to maintained
possible agents at task level.</span></font> <br>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
Thanks and regards,</span></font> <font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><br>
SNJY</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
<br>
Sanjay Pal<br>
SAP Workflow Consultant<br>
Tata Consultancy Services<br>
Mailto: <a href="mailto:sanjay9.p@tcs.com" target="_blank"
moz-do-not-send=true>sanjay9.p@tcs.com</a><br>
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____________________________________________<br>
Experience certainty. IT Services<br>
Business Solutions<br>
Outsourcing<br>
____________________________________________</span></font> <br>
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<p class=MsoNormal><u5:p><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></u5:p></p>
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<pre><font size=2 color=black face="Courier New"><span style='font-size:10.0pt'>_______________________________________________<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>SAP-WUG mailing list<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="mailto:SAP-WUG@mit.edu">SAP-WUG@mit.edu</a><o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'><a
href="http://mailman.mit.edu/mailman/listinfo/sap-wug">http://mailman.mit.edu/mailman/listinfo/sap-wug</a><o:p></o:p></span></font></pre></div>
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