Repeated Deadline Notifications + Escalation

Ali Husain mr_mago40 at hotmail.com
Mon Sep 6 07:36:26 EDT 2010



Hey guys,

I have a requirement to monitor a user decision task for a total number of 5 days. After 2 days i should send a reminder to the agent and then after another 2 days i should send him another reminder. If 5 days has passed, i should send  a notification to another user while still keeping the Work Item in the original agent's inbox. If the user executes the WI before the 5 days deadline, then processing continues as normal. 

Is there an easy way to implement that functionality. I tried doing some forks and loops to achieve that but the process required me to use some counter variables and local events and it grew to be a bit big. So i thought there might be an easier way of achieving that. I intend to use a similar functionality but with different dates to other tasks in the same workflow so I'm looking for re-usability as well. Currently i'm trying to implement it in a local WF.

I don't think the standard simple or modeled deadlines are helping me here.

Any ideas on this?

Thanks,
Ali
 		 	   		  
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20100906/73073264/attachment.htm


More information about the SAP-WUG mailing list