Background Workflow steps taking many hours to execute

[Jimmy Sun]

Carolyn,
If you can explain more detail of what is the step doing, it will help
to determine ther problem.

Jimmy Sun
Senior Consultant
On 11/12/10, Carolyn A Fuller <fuller at mit.edu> wrote:
> Hi all,
>
> Recently, my end users have started complaining about the performance of
> some of their workflow background steps. They said that this has just
> recently become a problem.
>
> Today, I looked at the logs for one of the excessively slow workflow
> background steps and it indicated that the background step was created at
> 14:37:49, then started and ended over an hour later at 15:40:06. This step
> normally takes less than a second to execute.
>
> What could cause the hour delay between when the step was created and when
> the step actually started and ended?
>
> The workflow in question is using XML persistence. I converted this workflow
> to using XML persistence about a year and a half ago.
>
> ---
>
> Carolyn Fuller
>
> Senior Analyst/ Programmer
>
> Information Services and Technology
>
> Massachusetts Institute of Technology
>
> Room W92-210
>
> Cambridge, MA 02139
>
> (617) 253-6213
>
> http://fuller.mit.edu/
>
>


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