Outlook Notification For New Work Items At Task Level

[Ali Husain]

Hey guys,

Is there a way to send an Outlook notification to the agent whenever he has a new Work Item in his inbox without using an explicit mail step in the WF template?

I also want to avoid Extended Notifications for now and also the BG job RSWUWFML. I don't need to send a link to execute the WI, just a notification so that the agent knows and then can access his inbox via Portal (We are on ECC 6 but not using UWL yet).

So i was wondering if there is a simple quick solution at the task level to achieve this.

Thanks a lot for the help.
Ali

 		 	   		  
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