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<br>Hey guys,<br><br>Is there a way to send an Outlook notification to the agent whenever he has a new Work Item in his inbox without using an explicit mail step in the WF template?<br><br>I also want to avoid Extended Notifications for now and also the BG job RSWUWFML. I don't need to send a link to execute the WI, just a notification so that the agent knows and then can access his inbox via Portal (We are on ECC 6 but not using UWL yet).<br><br>So i was wondering if there is a simple quick solution at the task level to achieve this.<br><br>Thanks a lot for the help.<br>Ali<br><br> <br /><hr />Hotmail: Free, trusted and rich email service. <a href='http://clk.atdmt.com/GBL/go/201469228/direct/01/' target='_new'>Get it now.</a></body>
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