Issue with Workflow task agent determination

[Rick Bakker]

Hello srinivas,

You say:
"the agent is hard coded as wf_initiator,in this case catherine is the user"
and
"why did the workitem went to Catherines inbox??"

Because Catherine is the wf_initiator, and wf_initiator is hardcoded
in as the agent.

I'm still sure I'm missing something here.

regards
Rick Bakker
Hanabi Technology

On Tue, Feb 23, 2010 at 8:48 PM, srinivas <ootasrinivasreddy at gmail.com> wrote:
> Hi Rick,
>
> Actually I missed out few points in my previous mail.My question is,before
> the step (What I have raised in my previous query)  there was a dialog step
> where in the user does the Invoice release via standard sap t-code.After
> executing that task the follwing step is lying only in one user inbox.I
> agree what you said is 100% right as the agent is hard coded
> as wf_initiator,in this case catherine is the user.But my question is why
> did the workitem went to Catherines inbox??Is that so,did she run the
> t-code???This is where I am gettig confused.Please let me know the
> possibilities and also request kindly dont get annoyed if my query
> weired.Thanks in advance.
> On Tue, Feb 23, 2010 at 1:31 PM, Rick Bakker <rbakker at gmail.com> wrote:
>>
>> Hello,
>>
>> Unless I've missed something here, the answer is that it is supposed
>> to work like that.
>> If you have a General task with no excluded agents and the agent is
>> specified as workflow initiator, then it will go to the workflow
>> initiator. It would only go to all users if no agent was specified.
>>
>> Setting a task as General makes everyone a possible agent. Setting the
>> agent as WF Initiator makes the workflow initiator the responsible
>> agent.
>>
>> If you want the task to go to everyone, then why are you specifying WF
>> Initiator as the agent?
>>
>> regards
>> Rick Bakker
>> Hanabi Technology
>>
>> On Mon, Feb 22, 2010 at 8:39 PM, srinivas <ootasrinivasreddy at gmail.com>
>> wrote:
>> > Hi Experts,
>> >
>> > I am facing an issue regarding agent determination for a workflow
>> > task.The
>> > task step is dialog step and it is General task.The major doubt I have
>> > is
>> > below the taskid in Agents, Wf_initiator is filled and excluded agents
>> > is
>> > blank.But the issue is this task is only going to one user's inbox.No
>> > one
>> > else is receving this task.My doubts are: Why is this task only going to
>> > one
>> > user inbox not all?As it is general task,I think this task should be
>> > available in evry ones inbox.Please correct me if I am wrong and also
>> > please
>> > let me know the reasons for the single agent determination inspite the
>> > task
>> > is general.Thanks in advance.
>> >
>> > --
>> > Thanks and Regards
>> > Srini..
>> > SAP Technical Consultant
>> > BAS
>> > srinivas.oota at eds.com
>> > srinivas.oota at hp.com
>> > +919246647077
>> >
>> > _______________________________________________
>> > SAP-WUG mailing list
>> > SAP-WUG at mit.edu
>> > http://mailman.mit.edu/mailman/listinfo/sap-wug
>> >
>> >
>>
>> _______________________________________________
>> SAP-WUG mailing list
>> SAP-WUG at mit.edu
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>
>
>
> --
> Thanks and Regards
> Srini..
> SAP Technical Consultant
> BAS
> srinivas.oota at eds.com
> srinivas.oota at hp.com
> +919246647077
>
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
>
>