Issue with Workflow task agent determination

[srinivas]

Hi Rick,

Actually I missed out few points in my previous mail.My question is,before
the step (What I have raised in my previous query)  there was a dialog step
where in the user does the Invoice release via standard sap t-code.After
executing that task the follwing step is lying only in one user inbox.I
agree what you said is 100% right as the agent is hard coded
as wf_initiator,in this case catherine is the user.But my question is why
did the workitem went to Catherines inbox??Is that so,did she run the
t-code???This is where I am gettig confused.Please let me know the
possibilities and also request kindly dont get annoyed if my query
weired.Thanks in advance.
On Tue, Feb 23, 2010 at 1:31 PM, Rick Bakker <rbakker at gmail.com> wrote:

> Hello,
>
> Unless I've missed something here, the answer is that it is supposed
> to work like that.
> If you have a General task with no excluded agents and the agent is
> specified as workflow initiator, then it will go to the workflow
> initiator. It would only go to all users if no agent was specified.
>
> Setting a task as General makes everyone a possible agent. Setting the
> agent as WF Initiator makes the workflow initiator the responsible
> agent.
>
> If you want the task to go to everyone, then why are you specifying WF
> Initiator as the agent?
>
> regards
> Rick Bakker
> Hanabi Technology
>
> On Mon, Feb 22, 2010 at 8:39 PM, srinivas <ootasrinivasreddy at gmail.com>
> wrote:
> > Hi Experts,
> >
> > I am facing an issue regarding agent determination for a workflow
> task.The
> > task step is dialog step and it is General task.The major doubt I have is
> > below the taskid in Agents, Wf_initiator is filled and excluded agents is
> > blank.But the issue is this task is only going to one user's inbox.No one
> > else is receving this task.My doubts are: Why is this task only going to
> one
> > user inbox not all?As it is general task,I think this task should be
> > available in evry ones inbox.Please correct me if I am wrong and also
> please
> > let me know the reasons for the single agent determination inspite the
> task
> > is general.Thanks in advance.
> >
> > --
> > Thanks and Regards
> > Srini..
> > SAP Technical Consultant
> > BAS
> > srinivas.oota at eds.com
> > srinivas.oota at hp.com
> > +919246647077
> >
> > _______________________________________________
> > SAP-WUG mailing list
> > SAP-WUG at mit.edu
> > http://mailman.mit.edu/mailman/listinfo/sap-wug
> >
> >
>
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-- 
Thanks and Regards
Srini..
SAP Technical Consultant
BAS
srinivas.oota at eds.com
srinivas.oota at hp.com
+919246647077
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