Use of substitution to classify tasks

[Mike Pokraka]

Hi Ginger,

Just to add to everyone's replies... 

Substitution is a must have. Classification can be critical but often isn't - and therefore they aren't not always used since they add an additional layer of complexity.

A typical use case is when a customer uses HR workflows relating to sensitive info. A manager may want to delegate PO approvals downwards, but not that approval item for a 50% pay rise.

Thus if any HR scenarios such as extra payments or compensation adjustment make it into Duet then clsssifications will be a must have.

Cheers, 
Mike



-----Original Message-----
From: Gatling, Ginger <ginger.gatling at sap.com>
Sent: 14 July 2009 14:37
To: sap-wug at mit.edu
Subject: Use of substitution to classify tasks

Hello  Everyone,
I have a colleague looking a future Duet functionality, and they are wondering how much customers use substitution in general, and which ones use classification of tasks.   With tasks classification you can classify your tasks, and then include them in a subsitution profile.  This way substitutes only get certain tasks.
I've told them that substitution is heavily used -but I'm not sure about task classification.  Would you mind letting me know how much you use task classification?   And, if you don't use the substitution provided by workflow - do you use something else?
Thanks so much for your help!
Best
Ginger
(ginger.gatling at sap.com)
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