<HTML><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="MS Exchange Server version 6.5.7654.12"><title>Use of substitution to classify tasks</title></head><body><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; FONT-WEIGHT:Normal;">Hi Ginger,<br><br>Just to add to everyone's replies... <br><br>Substitution is a must have. Classification can be critical but often isn't - and therefore they aren't not always used since they add an additional layer of complexity.<br><br>A typical use case is when a customer uses HR workflows relating to sensitive info. A manager may want to delegate PO approvals downwards, but not that approval item for a 50% pay rise.<br><br>Thus if any HR scenarios such as extra payments or compensation adjustment make it into Duet then clsssifications will be a must have.<br><br>Cheers, <br>Mike<br><br></span><br><br><hr><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">From: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Gatling, Ginger <ginger.gatling@sap.com></span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Sent: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">14 July 2009 14:37</span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">To: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">sap-wug@mit.edu</span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Subject: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Use of substitution to classify tasks</span><br><br><p><font size="2" face="Arial">Hello Everyone,</font><br><font size="2" face="Arial">I have a colleague looking a future Duet functionality, and they are wondering how much customers use substitution in general, and which ones use classification of tasks. With tasks classification you can classify your tasks, and then include them in a subsitution profile. This way substitutes only get certain tasks.</font></p><p><font size="2" face="Arial">I've told them that substitution is heavily used -but I'm not sure about task classification. Would you mind letting me know how much you use task classification? And, if you don't use the substitution provided by workflow - do you use something else?</font></p><p><font size="2" face="Arial">Thanks so much for your help!</font><br><font size="2" face="Arial">Best</font><br><font size="2" face="Arial">Ginger</font><br><font size="2" face="Arial">(ginger.gatling@sap.com)</font></p></body></HTML>