Use of substitution to classify tasks

[Andy Curtis]

 I have been at a number of sites many around London see substitution used
all the time, but have never seen classification of tasks used.  Advised on
it to clients, but never seen it used.  (most sites have a hard time coping
with the idea of active and passive substitutes).

Andy



>   *From:* sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] *On
> Behalf Of *Gatling, Ginger
> *Sent:* Tuesday, July 14, 2009 9:38 AM
> *To:* sap-wug at mit.edu
> *Subject:* Use of substitution to classify tasks
>
> Hello  Everyone,
> I have a colleague looking a future Duet functionality, and they are
> wondering how much customers use substitution in general, and which ones use
> classification of tasks.   With tasks classification you can classify your
> tasks, and then include them in a subsitution profile.  This way substitutes
> only get certain tasks.
>
> I've told them that substitution is heavily used -but I'm not sure about
> task classification.  Would you mind letting me know how much you use task
> classification?   And, if you don't use the substitution provided by
> workflow - do you use something else?
>
> Thanks so much for your help!
> Best
> Ginger
> (ginger.gatling at sap.com)
>
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