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<div>I have been at a number of sites many around London see substitution used all the time, but have never seen classification of tasks used. Advised on it to clients, but never seen it used. (most sites have a hard time coping with the idea of active and passive substitutes).</div>
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<div>Andy</div>
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<p><b><font face="Tahoma" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><span id=""></span>From:</span></font></b><font face="Tahoma" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a> [mailto:<a href="mailto:sap-wug-bounces@mit.edu" target="_blank">sap-wug-bounces@mit.edu</a>] <b><span style="FONT-WEIGHT: bold">On Behalf Of </span></b>Gatling, Ginger<br>
<b><span style="FONT-WEIGHT: bold">Sent:</span></b> Tuesday, July 14, 2009 9:38 AM<br><b><span style="FONT-WEIGHT: bold">To:</span></b> <a href="mailto:sap-wug@mit.edu" target="_blank">sap-wug@mit.edu</a><br><b><span style="FONT-WEIGHT: bold">Subject:</span></b> Use of substitution to classify tasks</span></font></p>
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<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hello Everyone,</span></font> <br><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have a colleague looking a future Duet functionality, and they are wondering how much customers use substitution in general, and which ones use classification of tasks. With tasks classification you can classify your tasks, and then include them in a subsitution profile. This way substitutes only get certain tasks.</span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I've told them that substitution is heavily used -but I'm not sure about task classification. Would you mind letting me know how much you use task classification? And, if you don't use the substitution provided by workflow - do you use something else?</span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks so much for your help!</span></font> <br><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Best</span></font> <br>
<font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Ginger</span></font> <br><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">(<a href="mailto:ginger.gatling@sap.com" target="_blank">ginger.gatling@sap.com</a>)</span></font> </p>
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