Use of substitution to classify tasks

[Sue Doughty]

Ginger,

 

We use substitution user to user.  Let me rephrase that....users are
SUPPOSED to set up substitutes if they are to be out of the office.
Most of the time they do not and I have to do it after they've left the
office.

 

Honestly, I never looked into the Classification until you sent the
email today.  After looking at it, it would be a good thing for us to
pursue.  For example, for T&E manager approval workflows, the A/P
manager approves them when the managers are out of the office.  Now,
they have to be forwarded to her (usually by me), but if we set up the
classification, the managers could set up the substitute by the A/P
manager approval task and then A/P would only see those work items.

 

Thanks for bringing it to my attention!

 

Regards,

Sue T. Doughty

SAP Workflow Specialist

Old Dominion Freight Line, Inc.

500 Old Dominion Way

Thomasville, NC 27360

Phone:  (336) 822-5189

Toll Free (800 ) 432-6335, ext. 5189

Email:  sue.doughty at odfl.com

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Gatling, Ginger
Sent: Tuesday, July 14, 2009 9:38 AM
To: sap-wug at mit.edu
Subject: Use of substitution to classify tasks

 

Hello  Everyone, 
I have a colleague looking a future Duet functionality, and they are
wondering how much customers use substitution in general, and which ones
use classification of tasks.   With tasks classification you can
classify your tasks, and then include them in a subsitution profile.
This way substitutes only get certain tasks.

I've told them that substitution is heavily used -but I'm not sure about
task classification.  Would you mind letting me know how much you use
task classification?   And, if you don't use the substitution provided
by workflow - do you use something else?

Thanks so much for your help! 
Best 
Ginger 
(ginger.gatling at sap.com) 

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