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<title>Use of substitution to classify tasks</title>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Ginger,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We use substitution user to user. Let
me rephrase that….users are SUPPOSED to set up substitutes if they are to
be out of the office. Most of the time they do not and I have to do it
after they’ve left the office.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Honestly, I never looked into the
Classification until you sent the email today. After looking at it, it
would be a good thing for us to pursue. For example, for T&E manager
approval workflows, the A/P manager approves them when the managers are out of
the office. Now, they have to be forwarded to her (usually by me), but if
we set up the classification, the managers could set up the substitute by the
A/P manager approval task and then A/P would only see those work items.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks for bringing it to my attention!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Regards,</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><em><b><i><font size=5 color=green face="Monotype Corsiva"><span
style='font-size:18.0pt;font-family:"Monotype Corsiva";color:green;font-weight:
bold'>Sue T. Doughty</span></font></i></b></em><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>SAP Workflow Specialist</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Old Dominion Freight Line, Inc.</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><font size=1
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color:navy'>500 Old Dominion Way</span></font></st1:address></st1:Street><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=1
color=navy face=Arial><span style='font-size:7.5pt;font-family:Arial;
color:navy'>Thomasville</span></font></st1:City><font size=1 color=navy
face=Arial><span style='font-size:7.5pt;font-family:Arial;color:navy'>, <st1:State
w:st="on">NC</st1:State> <st1:PostalCode w:st="on">27360</st1:PostalCode></span></font></st1:place><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Phone: (336) 822-5189</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Toll Free (800 ) 432-6335, ext. 5189</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Email: <a
href="mailto:sue.doughty@odfl.com">sue.doughty@odfl.com</a></span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Gatling, Ginger<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, July 14, 2009 9:38
AM<br>
<b><span style='font-weight:bold'>To:</span></b> sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> Use of substitution to
classify tasks</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Hello
Everyone,</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I have
a colleague looking a future Duet functionality, and they are wondering how
much customers use substitution in general, and which ones use classification
of tasks. With tasks classification you can classify your tasks,
and then include them in a subsitution profile. This way substitutes only
get certain tasks.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I've
told them that substitution is heavily used -but I'm not sure about task
classification. Would you mind letting me know how much you use task
classification? And, if you don't use the substitution provided by
workflow - do you use something else?</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Thanks
so much for your help!</span></font> <br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Best</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Ginger</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>(ginger.gatling@sap.com)</span></font>
<o:p></o:p></p>
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