RSWWERRE cancelling in ECC 6

[Morris, Eddie]

Hi Susan,
 
Is there a short dump? Search the short dump for a work item ID (Just
use search term "wi") as well as a workflow template ID (just use search
term "ws").
 
Maybe the particular work item is from an old version of a particular
workflow template which may have a problem.
 
Can you attach the short dump?
 
In my experience this kind of issue is usually due to a Rule which calls
a function or BAPI which raises an exception e.g. RAISING USER_NOT_FOUND
or something similar.
 
Regards,
Eddie

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Keohan, Susan
Sent: 14 January 14, 2009 16:35
To: SAP Workflow Users' Group
Subject: RE: RSWWERRE cancelling in ECC 6



Hi Mike,

 

Tinkering with the org structure??  Ha!  Of course people tinker with
the org structure, and that's why they come and complain that workflow
is broken. (off-topic rant)

 

But I've run that rule with all valid import parms, and it finds agents.
I've noticed that RSWWERRE is not so kind; it only passes in ONE of the
import parameters, which is why no agent is found.  Still, where it gets
this information is at the root of the question, I think.

 

System logs brought no real joy.  Here is a snap of SM21.

 

 

Thanks for the investigative tips. 

 

 

----

Susan R. Keohan

SAP Workflow Specialist

Enterprise Applications

Information Services Department

MIT Lincoln Laboratory

244 Wood Street, LI-200

Lexington, MA. 02420

781-981-3561

keohan at LL.MIT.EDU

 

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Mike Gambier
Sent: Wednesday, January 14, 2009 11:04 AM
To: sap-wug at mit.edu
Subject: RE: RSWWERRE cancelling in ECC 6

 

Sue,
 
We've had no problems with SWWERRE cancelling itself like this that I
know of but I must say I'm intrigued as we might have to worry about
this in a few days time when we upgrade.
 
Two things that I would look at though first before I debugged stuff:
 
#1 Do the Responsibilities to the Rule exist still or have they been
blatted by someone's HR Org tinkering unexpectedly? A quick test in PFAC
with the same values might be worth a try.
 
#2 What does the app log show as the real error being caught?
 
Regards,

Mike GT

________________________________


From: keohan at ll.mit.edu
To: sap-wug at mit.edu
Date: Wed, 14 Jan 2009 10:19:26 -0500
Subject: RSWWERRE cancelling in ECC 6



All,

We are upgrading to ECC 6, and I've noticed in our Development box, that
the job SWWERRE is canceling itself... ie: it ends with status
'CANCELLED'

Below is the Job Log...

 

 

In our QA environment, this job finishes normally, and the Job Log
says...

 

I've started debugging, and noticed that this job is calling a custom
rule resolution function and that function is not finding any agents
(due to missing import params).

So the key is the Agent Not Found error message.


I was hoping somebody could save me days of class-debugging and bleeding
eyes if they had already had this issue and resolved it?

Thanks,
Sue

 

----

Susan R. Keohan

SAP Workflow Specialist

Enterprise Applications

Information Services Department

MIT Lincoln Laboratory

244 Wood Street, LI-200

Lexington, MA. 02420

781-981-3561

keohan at LL.MIT.EDU

 

 

 

________________________________

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