Mail attachmetn retrieve and attach it to the workitem

[Cathy]

Prakash,
 
   Is the workflow on the ECC side?  CRM side?  What version are you on?  In CRM 5.0.  Trasaction SCOT->Settings->inbound processing.   I have added an exit with code that reads the subject of an inbound email.  Have not done anything with an attachment.  In ECC 6.0, this is not available, so id depends what version you are on, but that would be a good place to call an event that could trigger a workflow.  Google receiving  inbound emails.  It's a blog by Thomas Jung.  Very helpful.
 
Cathy

--- On Tue, 8/11/09, Prakashreddy Sabbu <prakashreddy.sabbu at mytecsoft.com> wrote:


From: Prakashreddy Sabbu <prakashreddy.sabbu at mytecsoft.com>
Subject: Mail attachmetn retrieve and attach it to the workitem
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
Date: Tuesday, August 11, 2009, 7:00 AM








Hello WF Experts,
                I have report which sends the mail with a (Adobe) pdf attachment to the customer. The customer will fill the pdf form and replies the same to my mail with the attachment. Now my requirement is, once the mail  replied by the customer I need to trigger the workflow.  Here the workflow have to take the attachment from the mail and have to send it to the manager for approval (User Decision). Is there any one worked on this requirement like. Please give your valuable suggestions as soon as possible.
 
 
Thanks & Regards,
Prakash Reddy .S,
Associate Programmer Analyst,
My-Tec Software Private Limited
040 - 40300600 Ext : 936 (Office)
093951.46530   (Cell)
040- 40300700  (Fax)

www.mytecsoft.com
 
-----Inline Attachment Follows-----


_______________________________________________
SAP-WUG mailing list
SAP-WUG at mit.edu
http://mailman.mit.edu/mailman/listinfo/sap-wug



      
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20090811/ef98d0ca/attachment.htm
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/jpeg
Size: 9732 bytes
Desc: image001.jpg
Url : http://mailman.mit.edu/pipermail/sap-wug/attachments/20090811/ef98d0ca/attachment.jpg