<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;"><DIV>Prakash,</DIV>
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<DIV> Is the workflow on the ECC side? CRM side? What version are you on? In CRM 5.0. Trasaction SCOT->Settings->inbound processing. I have added an exit with code that reads the subject of an inbound email. Have not done anything with an attachment. In ECC 6.0, this is not available, so id depends what version you are on, but that would be a good place to call an event that could trigger a workflow. Google receiving inbound emails. It's a blog by Thomas Jung. Very helpful.</DIV>
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<DIV>Cathy<BR><BR>--- On <B>Tue, 8/11/09, Prakashreddy Sabbu <I><prakashreddy.sabbu@mytecsoft.com></I></B> wrote:<BR></DIV>
<BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: rgb(16,16,255) 2px solid"><BR>From: Prakashreddy Sabbu <prakashreddy.sabbu@mytecsoft.com><BR>Subject: Mail attachmetn retrieve and attach it to the workitem<BR>To: "SAP Workflow Users' Group" <sap-wug@mit.edu><BR>Date: Tuesday, August 11, 2009, 7:00 AM<BR><BR>
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<P class=MsoNormal>Hello WF Experts,</DIV>
<P class=MsoNormal> I have report which sends the mail with a (Adobe) pdf attachment to the customer. The customer will fill the pdf form and replies the same to my mail with the attachment. Now my requirement is, once the mail replied by the customer I need to trigger the workflow. Here the workflow have to take the attachment from the mail and have to send it to the manager for approval (User Decision). Is there any one worked on this requirement like. Please give your valuable suggestions as soon as possible.</DIV>
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<P class=MsoNormal>Thanks & Regards,</DIV>
<P class=MsoNormal>Prakash Reddy .S,</DIV>
<P class=MsoNormal>Associate Programmer Analyst,</DIV>
<P class=MsoNormal>My-Tec Software Private Limited</DIV>
<P class=MsoNormal>040 - 40300600 Ext : 936 (Office)<SPAN style="FONT-FAMILY: 'Arial', 'sans-serif'"></SPAN></DIV>
<P class=MsoNormal>093951.46530 (Cell)</DIV>
<P class=MsoNormal>040- 40300700 (Fax)</DIV>
<P class=MsoNormal><SPAN style="COLOR: navy"><IMG id=Picture_x0020_1 height=55 alt=cid:image002.jpg@01C84970.63EADBC0 src="cid:1.1086190635@web36205.mail.mud.yahoo.com" width=177></SPAN></DIV>
<P class=MsoNormal><B><SPAN lang=EN-IN style="COLOR: #00b050"><A href="http://www.mytecsoft.com/" target=_blank rel=nofollow><SPAN style="COLOR: blue">www.mytecsoft.com</SPAN></A></SPAN></B></DIV>
<P class=MsoNormal> </DIV></DIV></DIV><BR>-----Inline Attachment Follows-----<BR><BR>
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