Status Management and 'Wait' step

[Mike Pokraka]

Hi Cristiana,

Two solutions:
1. Put your wait step in a "loop until event creator not equal to
WF-BATCH" construct.
2. End the wait fork before the workflow performs the release. If the
release is in a condition/decision branch you will need to make use of a
'result' container element to hold the outcome and rejoin all the decision
branches before the fork ends.
3. Set an indicator before WF releases it, if that indicator is set then
ignore the event (similar to 1. above).

Cheers,
Mike

On Mon, August 10, 2009 12:49 am, Cristiana D'Agosto wrote:
> Hi all,
>
> we are on ECC 6.0 and using an add-on (Vistex) to handle all sorts of
> rebates and agreements.
>
> There are 3 possible status for an agreement: Blocked, Ready for Review
> and Released.
>
> When the user is ready to send the agreement for approval, he/she manually
> changes the status from Blocked to Ready for Review. Status Management has
> been configured so this change in status publishes the event
> 'approvalstarted', thereby triggering the workflow. So far, no worries,
> all is working fine.
>
> There are 2 levels of approval. Once all the approvers have approved the
> agreement, the workflow sets the status of the agreement to 'Released'.
> Once that has successfully happened, a few emails are sent.
>
> Everything is working fine.
>
> The problem I am having is when the agreement is manually set to
> 'Released', outside the workflow. If that happens, I would like to
> terminate the workflow instance as it is no longer relevant. I have put a
> wait step in a fork and I created a new entry in the Status Management
> that publishes the event 'approved' when the status is changed from 'Ready
> for Review' to 'Released'.
>
> The problem with that is that regardless of how the status is set to
> 'Released' i.e. outside the workflow or inside the workflow, the workflow
> gets terminated. If the status is set to 'Released' inside the workflow, I
> need to send an email to the initiator and to Finance, but the workflow
> gets terminated before I can send the emails.
>
> I could set the steps to send the email to happen before the background
> step that set the status of the agreement to 'Released', but I do not
> believe this is good practice?
>
> Any suggestions in how can I terminate the workflow when the status of the
> agreement is manually changed outside the workflow?
>
> Thanks in advance for any suggestions,
>
> Kind regards,
>
> Cristiana
> _________________________________
> Cristiana d'Agosto
> IBM Global Business Services
> Mobile:  +61 417 927 224
> cristiana.dagosto at au1.ibm.com_______________________________________________
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