difference between latest end and request end..

[Rick Bakker]

Hello,

The two deadlines could just as well be called X and Y. You can use
them any way you want.

regards
Rick Bakker
Hanabi Technology


On 4/25/09, Ramki Maley <rmaley at erpworkflow.com> wrote:
> Priyank,
>
> Shai is just giving an example. You can escalate each deadline to any
> agent you like. Another example - First escalation to Agents' manager,
> second escalation to manager's manager.
>
> BTW, deadline monitoring is not just for notifications. Please have a
> look in the Help documentation.
>
> http://help.sap.com/saphelp_nw04s/helpdata/en/c5/e4b97e453d11d189430000e829fbbd/content.htm
>
> Cheers,
> Ramki.
>
> priyank dev wrote:
> >
> > shai..Then you are telling that Using request end we cannot escalate to
> > the superior manager( say,if the deadline cross)..does its only used to
> > remind the agent that he is late..?..and the Latest end can be used to
> > escalated to the superior agent..
> > On Sat, Apr 25, 2009 at 11:14 AM, Shai Eyal <shai.eyal at yahoo.com
> > <mailto:shai.eyal at yahoo.com>> wrote:
> >
> >     Dear priyank,
> >
> >     Functionaly there is no difference. The main idea is to have two
> >     deadline points of use, for example:
> >     On Requested End set simple deadline to remind the responsible agent
> >     he is late.
> >     On Latest End set simple deadline to notify responsible agent superior.
> >
> >     That's about it - hope's it help.
> >
> >
> >
> >     *Regards,
> >     Shai Eyal*
> >
> >     *SAP Logistics senior consultant
> >     SAP Workflow specialist*
> >
> >     *http://www.linkedin.com/in/shaieyal
> >     Mobile: 972-52-5816633*
> >
> >
> >
> >     ------------------------------------------------------------------------
> >     ------------------------------
> >
> >     Message: 2
> >     Date: Fri, 24 Apr 2009 11:49:19 +0530
> >     From: priyank dev <priyank.dev at gmail.com <mailto:priyank.dev at gmail.com>>
> >     Subject: difference between latest end and request end..
> >     To: "SAP Workflow Users' Group" <sap-wug at mit.edu
> >     <mailto:sap-wug at mit.edu>>
> >     Message-ID:
> >         <1d52cb440904232319n137b8933h334146d61da86d8a at mail.gmail.com
> >     <mailto:1d52cb440904232319n137b8933h334146d61da86d8a at mail.gmail.com>>
> >     Content-Type: text/plain; charset="iso-8859-1"
> >
> >
> >     hi ppl,
> >     iam getting a lot of confusion between latest end and request
> >     end..both can
> >     be escalated to other person if the workitem is not check with in
> >     deadline..then what is the exact difference between them.
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