Intermittent Events not triggering from Event Queue

[Mike Pokraka]

Hi Sue,

Have a look at SWU2 or SM58 within a few hours of losing events. Also
check dumps in ST22.

Cheers,
Mike

On Mon, April 6, 2009 9:21 pm, Sue Doughty wrote:
> Thank you Rick for your response.
>
> I've been looking some more and it seems like the events are not even
> getting into the Event Queue, so the job running would not be picking
> them up anyway.
>
> I've looked at the events that are processing and they show up as being
> "Put in the queue" if the event is triggered upon scanning and then when
> the job runs to start the workflows you see "SWW_WI_CREATE_EVENT".
>
> I'm not seeing any entry at all for the images that were supposed to
> kick off workflows.  So, what Marcia said is the problem that I'm
> seeing....that the event is not even getting triggered.
>
> Regards,
> Sue T. Doughty
> SAP Workflow Specialist
> Old Dominion Freight Line, Inc.
> 500 Old Dominion Way
> Thomasville, NC 27360
> Phone:  (336) 822-5189
> Toll Free (800 ) 432-6335, ext. 5189
> Email:  sue.doughty at odfl.com
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Rick Bakker
> Sent: Monday, April 06, 2009 3:15 PM
> To: SAP Workflow Users' Group
> Subject: Re: Intermittent Events not triggering from Event Queue
>
> Hello,
>
> Does the background job check if any other instance of the background
> job is running (eg the one from 6 minutes ago)? If so, what does it do
> if it finds one?
> If it kills the other one that could be a problem; if it doesn't kill
> it then that could be a problem too, there could be some sort of
> locking issue.
>
> How does the program know when to create an event, it checks a table
> for new entries?
>
> regards
> Rick Bakker
> Hanabi Technology
>
> On 4/6/09, Sue Doughty <Sue.Doughty at odfl.com> wrote:
>> We're on ECC6.
>>
>> We have workflows that are triggered when certain document types are
>> scanned into SAP.  The scanning of the image triggers the PREL
> ASSIGNED
>> event.  Up until recently there were no issues.
>>
>> In the last month or so, some of the events are not being triggered.
> I
>> can see that the images were stored with the Employee in SAP, but no
>> event was triggered by the scanning.
>>
>> I've been looking at the Event trace and can find no errors and no
>> evidence that the event was triggered for the images that were scanned
>> but no workflow was started.
>>
>> There is no rhyme or reason for the missing workflows.  We'll go along
>> for a while and all will be fine and then I'll get emails that
> workflows
>> were not triggered on different dates.
>>
>> Is there anywhere else I can look...tables, transactions, etc?  Could
> it
>> be with the way that the background job is set up that delivers the
>> events?  I have it running every six minutes.  We have all kinds of
>> events (hundreds of them) triggered during the day....could it be an
>> overload of events at one time?  Do events that are not delivered get
>> dropped if the background job is still delivering events when the next
>> job starts six minutes later?
>>
>> Any help would be greatly appreciated.
>>
>> Regards,
>> Sue T. Doughty
>> SAP Workflow Specialist
>> Old Dominion Freight Line, Inc.
>> 500 Old Dominion Way
>> Thomasville, NC 27360
>> Phone:  (336) 822-5189
>> Toll Free (800 ) 432-6335, ext. 5189
>> Email:  sue.doughty at odfl.com
>>
>> _______________________________________________
>> SAP-WUG mailing list
>> SAP-WUG at mit.edu
>> http://mailman.mit.edu/mailman/listinfo/sap-wug
>>
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