Deadline Monitoring Scenario

[Simon, Tom]

Shai,

        Thank you for the help with the determining the next level agent
for a deadline monitoring scenario.  I created a rule as you suggested ,
using a "z" version of function module SWX_GET_MANAGER.  I modifed the
source code to repeat getting the immediate superior, first for the
initiator, then for the initators superior.

This rule  works in obtaining the next level manager. 

 I have another question on the deadline scenario.  The requirements are
that the 2nd level approver receives the approval task if the 1st level
approver does not complete the workitem.  Is it possible to send the
same workitem to this 2nd level approver when the deadline has passed
or do I have to execute a new approver step using the same task senario
that was used for the 1st level approver.  The reason I am asking is
that if I there is a way to send the same workitem to the second level
approver after the deadline has passed I assume that when either
approver selects the workitem it should be removed from the other
approvers worklist.  Otherwise,  I am creating a new workitem for the
second approver and must decide to obsolete the original workitem in the
1st approvers worklist.  If I didn't obsolete the original workitem it
appears to me that I would then have two different workitems out there
waiting to be completed by two different agents?  What do you think? 

 Tom 

       

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