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<P><FONT face=Arial><FONT size=2>Shai<SPAN
class=491021313-04112008>,</SPAN></FONT></FONT></P>
<P><FONT face=Arial><FONT size=2><SPAN
class=491021313-04112008> Thank you
for the help with the determining the next level agent for a
deadline monitoring scenario. I created a rule as you suggested
, using a "z" version of function
module</SPAN> SWX_GET_MANAGER<SPAN class=491021313-04112008>.
I modifed the source code to repeat getting the immediate superior,
first for the initiator, then for the initators
superior.</SPAN></FONT></FONT></P>
<P><FONT face=Arial><FONT size=2><SPAN class=491021313-04112008>This rule
works in obtaining the next level manager. </SPAN></FONT></FONT></P>
<P><FONT face=Arial><FONT size=2><SPAN
class=491021313-04112008> I have another question on the deadline
scenario. The requirements are that the 2nd level approver receives
the approval task if the 1st level approver does not complete the
workitem. Is it possible to send the same workitem to this 2nd
level approver when the deadline has passed or do I have
to execute a new approver step using the same task senario that was
used for the 1st level approver. The reason I am asking is that
if I there is a way to send the same workitem to the second
level approver after the deadline has passed I assume that when either
approver selects the workitem it should be removed from the other approvers
worklist. Otherwise, I am creating a new workitem for the second
approver and must decide to obsolete the original workitem in the 1st
approvers worklist. If I didn't obsolete the original workitem
it appears to me that I would then have two different workitems out
there waiting to be completed by two different agents? What do you
think? </SPAN></FONT></FONT></P>
<P><FONT face=Arial><FONT size=2><SPAN
class=491021313-04112008> </SPAN></FONT></FONT><FONT face=Arial><FONT
size=2><SPAN class=491021313-04112008>Tom </SPAN></FONT></FONT></P>
<P><FONT face=Arial><FONT size=2><SPAN
class=491021313-04112008> </SPAN><SPAN
class=491021313-04112008> </SPAN></FONT></FONT></P></DIV></BODY></HTML>