Missing notifications in Business Workplace

[Dart, Jocelyn]

If you are just talking about sending mails within an SAP instance to
the SAP Business Workplace - there is also a "Copy to Outbox" flag in
transaction SO16.

For Portal users, there is a SONiC connector for the UWL developed by
one of the Regional Interest Groups of SAP (i.e. by SAP folk themselves)
that puts all mails sent from the SAP system including those sent by
workflow into the Notifications tab of the UWL.  It's available as
freeware on SDN.  Search for the blog. 





Regards,
Jocelyn Dart
Senior Consultant
SAP Australia Pty Ltd.
Level 1/168 Walker St.
North Sydney 
NSW, 2060
Australia
T   +61 412 390 267
M   + 61 412 390 267
E   jocelyn.dart at sap.com
http://www.sap.com

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-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Mike Pokraka
Sent: Thursday, 13 March 2008 12:59 AM
To: SAP Workflow Users' Group
Subject: RE: Missing notifications in Business Workplace

Agree, that's an awful lot of duplication that would apply to EVERYTHING
if it worked differently. When you set up the "Send to home addresses"
it's a complete forwarding.

On Tue, March 11, 2008 3:45 pm, Sue Doughty wrote:
> Carmen,
>
>
>
> The only way I know to have the mail go into the SAP Document Inbox
> would be to have each user go into their Business Workplace and click
> Settings-->Office Settings and then create a Forwarding entry like
below
> selecting the "Also place in inbox" box.  I don't understand why you
> want to do that if they are already getting the emails.  This just
adds
> extra duplicate documents into the SAP in-box that will add up and
will
> have to be manually deleted by the user.
>
>
>
>
>
>
>
> Regards,
>
> Sue T. Doughty
>
> SAP Workflow Specialist
>
> Old Dominion Freight Line, Inc.
>
> 500 Old Dominion Way
>
> Thomasville, NC 27360
>
> Phone:  (336) 822-5189
>
> Toll Free (800 ) 432-6335, ext. 5189
>
> Email:  sue.doughty at odfl.com
>
> ________________________________
>
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
Behalf
> Of Carmen Cheung, ROC - the SAP HCM Specialists
> Sent: Tuesday, March 11, 2008 10:26 AM
> To: sap-wug at mit.edu
> Subject: Missing notifications in Business Workplace
>
>
>
> Hi All,
>
>
>
> I'm currently working in R/3 4.7 and have added some send mail steps,
> using the SENDTASKDESCRIPTION method, in my workflow template.
>
>
>
> The SO16 transaction has been set up to 'Send to home addresses of
> users'. The mails are going our through to our SCOT and SOST
> configuration to the email addresses of users per their SU01 records.
>
>
>
> The issue we are facing is that the notifications are not visible in
the
> 'Document Inbox' of the users' R/3 business workplaces.
>
>
>
> If you have any ideas on what I'm missing, that would be very helpful.
>
>
>
> Many thanks in advance,
>
>
>
> Carmen
>
>
>
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