Missing notifications in Business Workplace

Mike Pokraka wug at workflowconnections.com
Wed Mar 12 09:58:38 EDT 2008


Agree, that's an awful lot of duplication that would apply to EVERYTHING
if it worked differently. When you set up the "Send to home addresses"
it's a complete forwarding.

On Tue, March 11, 2008 3:45 pm, Sue Doughty wrote:
> Carmen,
>
>
>
> The only way I know to have the mail go into the SAP Document Inbox
> would be to have each user go into their Business Workplace and click
> Settings-->Office Settings and then create a Forwarding entry like below
> selecting the "Also place in inbox" box.  I don't understand why you
> want to do that if they are already getting the emails.  This just adds
> extra duplicate documents into the SAP in-box that will add up and will
> have to be manually deleted by the user.
>
>
>
>
>
>
>
> Regards,
>
> Sue T. Doughty
>
> SAP Workflow Specialist
>
> Old Dominion Freight Line, Inc.
>
> 500 Old Dominion Way
>
> Thomasville, NC 27360
>
> Phone:  (336) 822-5189
>
> Toll Free (800 ) 432-6335, ext. 5189
>
> Email:  sue.doughty at odfl.com
>
> ________________________________
>
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Carmen Cheung, ROC - the SAP HCM Specialists
> Sent: Tuesday, March 11, 2008 10:26 AM
> To: sap-wug at mit.edu
> Subject: Missing notifications in Business Workplace
>
>
>
> Hi All,
>
>
>
> I'm currently working in R/3 4.7 and have added some send mail steps,
> using the SENDTASKDESCRIPTION method, in my workflow template.
>
>
>
> The SO16 transaction has been set up to 'Send to home addresses of
> users'. The mails are going our through to our SCOT and SOST
> configuration to the email addresses of users per their SU01 records.
>
>
>
> The issue we are facing is that the notifications are not visible in the
> 'Document Inbox' of the users' R/3 business workplaces.
>
>
>
> If you have any ideas on what I'm missing, that would be very helpful.
>
>
>
> Many thanks in advance,
>
>
>
> Carmen
>
>
>
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