Issue with the Rejection reason in Portal. (Srivastava, Pawan
Shai Eyal
shai.eyal at yahoo.com
Wed Mar 12 11:01:45 EDT 2008
Dear Srivastava,
I did that by adding new method which calls function module SAVE_TEXT and set it as secondary method in the decision step.
You could also have three options in the decision, like: Approve, reject, reject and comment.
Only after reject and comment you can create task which calls this method.
Good luck
Regards,
Shai Eyal
SAP Logistics senior consultant
SAP Workflow specialist
Mobile: 972-52-5816633
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Subject: SAP-WUG Digest, Vol 40, Issue 26
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Today's Topics:
1. RE: agent errors go to SWI2_ADM1 instead of SWI2_DIAG
(Keohan, Susan)
2. Issue with the Rejection reason in Portal. (Srivastava, Pawan)
3. I am now on Refriendz! (ashish nagpal)
4. Re: I am now on Refriendz! (Florin Wach (gmx))
5. RE: I am now on Refriendz! APOLOGIES. (Keohan, Susan)
6. RE: Workflow Pop-up not displaying (david.s.dittmer at accenture.com)
----------------------------------------------------------------------
Message: 1
Date: Tue, 11 Mar 2008 19:15:05 -0400
From: "Keohan, Susan" <keohan at ll.mit.edu>
Subject: RE: agent errors go to SWI2_ADM1 instead of SWI2_DIAG
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
Message-ID:
<E74DD9A4E0338F4F98DBE83861654A0C06B112E85E at LLE2K7-BE01.mitll.ad.local>
Content-Type: text/plain; charset="us-ascii"
Dang! I thought I could answer without consulting the Book! Shame on me.
I personally have not used SWI2_ADM1. SWI2_DIAG meets all our needs, but then again, we normally suss out all the possible agents prior to the actual workitem, although in some cases, we do use PFAC roles as well. So if the 'prior' step can't find agents, we force it to error out, catch it in swi2_diag, and make corrections at that point, whether it is changing the container, or restarting the WF. I have tried very hard - and mostly succeeded - in NOT forwarding workitems. Don't want my sticky fingerprints on the log if I can help it.
Just my 2p, as some would say ;)
Cheers,
Sue
---
Susan R. Keohan
SAP Workflow Specialist
MIT Lincoln Laboratory
244 Wood Street
LI-200
Lexington, MA. 02420
Phone: 781-981-3561
Fax: 781-981-1607
keohan at ll.mit.edu
-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Paul.Bakker at osr.treasury.qld.gov.au
Sent: Tuesday, March 11, 2008 6:53 PM
To: SAP Workflow Users' Group
Subject: RE: agent errors go to SWI2_ADM1 instead of SWI2_DIAG
Sue,
Hold on a minute.. on page 280 of The Book, it says that if no responsible
agents are found AND no terminate flag is set, then (4.6C and above)
"the workitem is either assigned to the workflow adminsitrator or orphaned
- ie it stays in ready status with no agents assigned"
It then goes on to give a Tip :
"transaction SWi2_ADM1 lets you view and correct orphaned workitems"
Eh? My experience here is that 'orphaned' workitems (as described above) do
not appear in SWI2_ADM1.
They only appear in that list if they have no *possible* agents.
This is a shame, as SWi2_ADM1 allows you to forward workitems and redo
agent rules, while SWi2_DIAG does not.
(We are on Basis 6.20.)
cheers
Paul
"Keohan, Susan"
<keohan at ll.mit.ed
u> To
Sent by: "SAP Workflow Users' Group"
sap-wug-bounces at m <sap-wug at mit.edu>
it.edu cc
Subject
11/03/2008 11:59 RE: agent errors go to SWI2_ADM1
PM instead of SWI2_DIAG
Please respond to
"SAP Workflow
Users' Group"
<sap-wug at mit.edu>
Hi Paul,
I think that you've answered your own question. That with the task marked
as 'General'... All users in the system can process it, so it can't be
found in swi2_adm1. Can you test this out by switching from General Task,
and confirm or deny my suspicion ?
(I'm not using swi2_adm1 in my house).
Cheers,
Sue
----
Susan R. Keohan
SAP Workflow Specialist
MIT Lincoln Laboratory
244 Wood Street, LI-200
Lexington, MA. 02420
Ph: 781-981-3561
Fax: 781-981-1607
keohan at LL.MIT.EDU
-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of
Paul.Bakker at osr.treasury.qld.gov.au
Sent: Monday, March 10, 2008 3:19 AM
To: SAP-WUG at mit.edu
Subject: agent errors go to SWI2_ADM1 instead of SWI2_DIAG
My Dear WUG'ers,
CRM 4.0, Basis 6.20
I have a workitem that uses a PFAC rule to
determine the responsible agents. I have set the flag 'terminate
if rule resolution has no result', so that if something goes
wrong with the rule, the workitem will end up in SWI2_DIAG.
This works as expected, but I am wondering how I can make the
workitem appear in SWI2_ADM1 instead ('Workitems without Agents').
I thought it was simply a matter of removing the 'Terminate' flag
in PFAC. This certainly prevents it from going into error,
but surprisingly it does not then appear in SWI2_ADM1.
[And yes I have checked (in the workflow log) that the set of
responsible agents is indeed empty].
So my question is: how do you arrange for workitems
to end up in SWi2_ADM1?
The particular TS task I am using has the attribute 'General Task'.
thanks
Paul
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Message: 2
Date: Wed, 12 Mar 2008 16:03:26 +1100
From: "Srivastava, Pawan" <Pawan.Srivastava at bhpbilliton.com>
Subject: Issue with the Rejection reason in Portal.
To: <sap-wug at mit.edu>
Message-ID:
<E105F90D97C3614A8FE0D57F1E5F7794683E6C at ENTMEL-XCH05.apac.ent.bhpbilliton.net>
Content-Type: text/plain; charset="us-ascii"
Hello WF experts,
We have a requirement which incorporates the rejection reason after a
decision and should works both via the Portal and SAPGui i.e.
Synchronous Dialog Chains processing is required to enter reason for an
action.
Work Done:
1. User decision to either approve or reject the medical service by the
approver. (Standard Method)....Once Rejected
2. Dialogue task for reason. (Customized method)
Working fine through SAPGui.
Issue:
When the reject option is selected on the workflow item in the portal a
separate 'Get Reject Reason' item is created which takes the user to an
ITS transaction that allows the entry of a rejection reason.
This is not only a usability issue but if the user does not perform this
step the workflow stops, so the solution needs to take the user directly
to the rejection reason transaction (as it does in R/3).
Appreciate if you could please share your experience to resolve the
above issue.
Thanks & Regards,
Pawan Srivastava
SAP WF Consultant
CSC Australia
Mb: +61.431.744.995
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Message: 3
Date: Wed, 12 Mar 2008 06:34:06 +0000
From: ashish nagpal <invitation at refriendz.com>
Subject: I am now on Refriendz!
To: sap-wug at mit.edu
Message-ID: <5e352557018cd763d793433a72155887 at www.refriendz.com>
Content-Type: text/plain; charset="UTF-8"
Hi!
I would like to invite you to visit my Refriendz page and see my latest photos.
In order to visit my space, you must go to:
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(If this link does not work, please copy and paste it into your browser or go to www.refriendz.com and enter 'ashu4u' as Invitation ID to Login to the web site.)
P.S. Refriendz is Invitation-Only, so do not miss your chance to visit my page!
Cheers!
ashish
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Message: 4
Date: Wed, 12 Mar 2008 06:51:04 +0100
From: "Florin Wach (gmx)" <florin.wach at gmx.net>
Subject: Re: I am now on Refriendz!
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
Message-ID: <001401c88405$1025e140$09010a0a at SI.local>
Content-Type: text/plain; format=flowed; charset="iso-8859-1";
reply-type=original
*** I have removed the email of the SAP-WUG from that mailing list at
refriendz.
WUG: Please remove invitation at refriendz.com
P.S. With flickr.com you could share your photos without having anyone to
register on a website
----- Original Message -----
From: "ashish nagpal" <invitation at refriendz.com>; "ashish nagpal"
<nameisashish at gmail.com>
To: <sap-wug at mit.edu>
Sent: Wednesday, March 12, 2008 7:34 AM
Subject: I am now on Refriendz!
> Hi!
> I would like to invite you to visit my Refriendz page and see my latest
> photos.
>
> In order to visit my space, you must go to:
> http://www.refriendz.com/?do=Login.Invite&rid=ashu4u&email=sap-wug@mit.edu
>
> (If this link does not work, please copy and paste it into your browser or
> go to www.refriendz.com and enter 'ashu4u' as Invitation ID to Login to
> the web site.)
>
> P.S. Refriendz is Invitation-Only, so do not miss your chance to visit my
> page!
>
> Cheers!
>
> ashish
>
>
>
>
>
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Unsubscribe: to opt out of ALL future emails from Refriendz, visit:
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>
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>
>
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Message: 5
Date: Wed, 12 Mar 2008 09:30:31 -0400
From: "Keohan, Susan" <keohan at ll.mit.edu>
Subject: RE: I am now on Refriendz! APOLOGIES.
To: "SAP Workflow Users' Group" <sap-wug at mit.edu>
Message-ID:
<E74DD9A4E0338F4F98DBE83861654A0C06B112E8E5 at LLE2K7-BE01.mitll.ad.local>
Content-Type: text/plain; charset="us-ascii"
All,
Perhaps Ashish only wanted to be a friend, but I have removed him from the list. There is no member 'invitation at refriendz.com' subscribed to the list.
Please be aware that although we are a friendly group, nobody wants to get spammed here. That's why there messages from non-subscribers are sent to the moderator for validation. And there is absolutely no good will generated if you send this type of message to the group.
Among other types of messages that are prohibited are:
1) Requests for answers to SAP Certification Exams
2) Requests for jobs
3) Requests for resources
4) Advertisements - although exceptions are made in the case of new materials that can help us all learn more, or educational conferences.
If you ever feel that the integrity of the list has been compromised, I encourage you to send me email at KEOHAN at LL.MIT.EDU
Regards,
Sue
----
Susan R. Keohan
SAP Workflow Specialist
MIT Lincoln Laboratory
244 Wood Street, LI-200
Lexington, MA. 02420
Ph: 781-981-3561
Fax: 781-981-1607
keohan at LL.MIT.EDU
-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Florin Wach (gmx)
Sent: Wednesday, March 12, 2008 1:51 AM
To: SAP Workflow Users' Group
Subject: Re: I am now on Refriendz!
*** I have removed the email of the SAP-WUG from that mailing list at
refriendz.
WUG: Please remove invitation at refriendz.com
P.S. With flickr.com you could share your photos without having anyone to
register on a website
----- Original Message -----
From: "ashish nagpal" <invitation at refriendz.com>; "ashish nagpal"
<nameisashish at gmail.com>
To: <sap-wug at mit.edu>
Sent: Wednesday, March 12, 2008 7:34 AM
Subject: I am now on Refriendz!
> Hi!
> I would like to invite you to visit my Refriendz page and see my latest
> photos.
>
> In order to visit my space, you must go to:
> http://www.refriendz.com/?do=Login.Invite&rid=ashu4u&email=sap-wug@mit.edu
>
> (If this link does not work, please copy and paste it into your browser or
> go to www.refriendz.com and enter 'ashu4u' as Invitation ID to Login to
> the web site.)
>
> P.S. Refriendz is Invitation-Only, so do not miss your chance to visit my
> page!
>
> Cheers!
>
> ashish
>
>
>
>
>
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Unsubscribe: to opt out of ALL future emails from Refriendz, visit:
> http://www.refriendz.com/?do=Login.RemoveEntry&email=sap-wug@mit.edu
>
> Please do not reply directly to this email. This mailbox is not monitored
> and you will not receive a response.
>
> Refriendz Limited, PO BOX 1184, Luton, Bedfordshire, LU1 9AT, UK.
>
>
> _______________________________________________
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> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
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Message: 6
Date: Wed, 12 Mar 2008 08:35:08 -0500
From: <david.s.dittmer at accenture.com>
Subject: RE: Workflow Pop-up not displaying
To: <sap-wug at mit.edu>
Message-ID:
<833BF50E60C6104CA97181992DC1049002A7B8F4 at AMRXM2101.dir.svc.accenture.com>
Content-Type: text/plain; charset="us-ascii"
Hello Mark,
Thank you for replying. I have solved the issue by setting a priority
'1' as a hardcode on the event container. This flowed through to work
items attributes and changed the priority to express. In addition I set
the agent determination to SAP rule AC30000012 which sent the pop-up to
all users on the distribution list.
regards
David.S.Dittmer
________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Mark Pyc
Sent: Tuesday, March 11, 2008 5:49 PM
To: SAP Workflow Users' Group
Subject: Re: Workflow Pop-up not displaying
G'day David,
I've had problems (long ago) with this that related to automatic
forwarding settings at user level. Have you tried testing with a few
different users? I believe there is also a system wide parameter that
can disable the pop-ups, but this is really just vague recollection...
Not very helpful I know.
Play with some different users and have a look at the automatic
forwarding settings in SBWP or SO16 (is it?)
If you create an express email message for a user, do they get a pop-up?
If not then you probably need to look at more general issues than your
WF set up.
Good luck,
Mark
On 22/02/2008, david.s.dittmer at accenture.com
<david.s.dittmer at accenture.com> wrote:
Workflow experts,
My workflow needs to display a pop-up when it arrives in the workflow
inbox. I researched the site and found references to setting the
priority to 1 in the activity step. This I understood to mean that I
needed to go to the task in the activity step and under the tab-strip
OTHER change the priority.
However this does not work...is there something that I am missing here
David.S.Dittmer
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