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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hello Mark,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thank you for replying. I have solved the
issue by setting a priority ‘1’ as a hardcode on the event
container. This flowed through to work items attributes and changed the
priority to express. In addition I set the agent determination to SAP rule
AC30000012 which sent the pop-up to all users on the distribution list.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>regards<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>David.S.Dittmer</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st="on">sap-wug-bounces@mit.edu</st1:PersonName> [mailto:<st1:PersonName
w:st="on">sap-wug-bounces@mit.edu</st1:PersonName>] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Mark Pyc<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, March 11, 2008 5:49
PM<br>
<b><span style='font-weight:bold'>To:</span></b> SAP Workflow Users' Group<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: Workflow Pop-up not
displaying</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>G'day David,<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I've had problems (long ago) with this that related to automatic
forwarding settings at user level. Have you tried testing with a few different
users? I believe there is also a system wide parameter that can disable the
pop-ups, but this is really just vague recollection... Not very helpful I know.<o:p></o:p></span></font></p>
</div>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Play with some different users and have a look at the automatic
forwarding settings in SBWP or SO16 (is it?)<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>If you create an express email message for a user, do they get a
pop-up? If not then you probably need to look at more general issues than your
WF set up.<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Good luck,<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Mark<br>
<br>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 22/02/2008, <b><span style='font-weight:bold'><a
href="mailto:david.s.dittmer@accenture.com">david.s.dittmer@accenture.com</a></span></b>
<<a href="mailto:david.s.dittmer@accenture.com">david.s.dittmer@accenture.com</a>>
wrote:</span></font></span> <o:p></o:p></p>
<div vlink=purple link=blue>
<div>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Workflow
experts,</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>My
workflow needs to display a pop-up when it arrives in the workflow inbox. I
researched the site and found references to setting the priority to 1 in the
activity step. This I understood to mean that I needed to go to the task in the
activity step and under the tab-strip OTHER change the priority.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>However
this does not work…is there something that I am missing here</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>David.S.Dittmer</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
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