Work items with General task...who is the current owner?
Khatawate, Deepak N (ACCENTURE)
Deepak.Khatawate at bp.com
Fri Mar 7 12:00:16 EST 2008
Hi,
Use the view V_ORG_WI.
and then if you want to see the workitem details use SWI1.
regards
Deepak Khatawate
________________________________
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Srinivasan Ramanan
Sent: Friday, March 07, 2008 7:42 AM
To: sap-wug at mit.edu
Subject: Work items with General task...who is the current owner?
Hi WUG,
A task is defined as general task and any user can execute it.
This task is included ina wrokflow and the rule selects the agentns and
sends the work item to 4 agents.
IS there any std SAP report in workflow that can give me the task and
the current agent, so that I can follow up with agents to get the task
completed..
I agree that deadline monitering and other designs are possible. But now
we have no time to modify the design.
The actual pain is a manager has send 52 work items to different agents
average 4.
He is not in a position to find out who needs to execute what work item?
I appreciate your inputs...
regards
SRamanan
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