Work items with General task...who is the current owner?

[Srinivasan Ramanan]

Hi WUG,
A task is defined as general task and any user can execute it.
This task is included ina wrokflow and the rule selects the agentns and sends the work item to 4 agents.
 
IS there any std SAP report in workflow that can give me the task and the current agent, so that I can follow up with agents to get the task completed..
 
I agree that deadline monitering and other designs are possible. But now we have no time to modify the design.
 
The actual pain is a manager has send 52 work items to different agents average 4.
He is not in a position to find out who needs to execute what work item?
 
I appreciate your inputs...
 
regards
SRamanan
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