Approve / Reject buttons inactive on approval work item

[Nash John]

hey i remeber  seeing a note for this long ago. please check in
service.sap.com

On 1/16/08, Fletcher Nick <Nick.Fletcher at npia.pnn.police.uk> wrote:
>
>  Hi there everybody,
>
> The scenario is as follows:
>
> I am creating an approval workflow for shopping carts in SRM. I have
> created an approval task by copying an existing customer approval task
> (which works perfectly well in the approval WF).  The new task has been set
> to be a general task.  When the approval work item is created using the new
> task, it appears in the SRM inbox with the green tick and red cross greyed
> out, i.e. approval/rejection from this screen is not possible.  When you
> click on the work item to see the SC in the 'Approve Purchase' screen, the
> 'Approved' and 'Rejected' radio buttons are open for input, i.e. from this
> screen approval/rejection is possible.
>
> Question:
>
> Can anybody tell me why these buttons are greyed out and what I should do
> to make them active?
>
> Many thanks,
>
> Nick
>
> *****************************************************************
>
> Any opinions expressed in this email are those of the individual and not
> necessarily those of NPIA.
>
> It is intended only for the person(s) to whom it is addressed and may
> contain privileged information.
>
> Accordingly, the copying, dissemination or distribution of this message to
> any other person may constitute a breach of Civil or Criminal Law.
>
> *****************************************************************
>
>
>
> _______________________________________________
> SAP-WUG mailing list
> SAP-WUG at mit.edu
> http://mailman.mit.edu/mailman/listinfo/sap-wug
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://mailman.mit.edu/pipermail/sap-wug/attachments/20080116/74ea115e/attachment.htm