Workitems in waiting state for 2 days

[Keohan, Susan]

Hi Mark,
I would check that Holding a document is OK by the business rules - and then keep an eye on these to see what happens when the user completes processing.  Otherwise, it doesn't sound like anything to worry about.  Once the wait step it over, the workflow should proceed to either the next level of approval or to release the document, correct?
Cheers,
Sue

---
Susan R. Keohan
SAP Workflow Specialist
MIT Lincoln Laboratory
244 Wood Street
LI-200
Lexington, MA. 02420
Phone: 781-981-3561
Fax:   781-981-1607
keohan at ll.mit.edu<mailto:keohan at ll.mit.edu>




From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Mark Williams
Sent: Sunday, December 14, 2008 11:31 PM
To: SAP Workflow Users' Group
Subject: Re: Workitems in waiting state for 2 days

Yes, there are 4 header lines and the first lines has the status I1009 with the description as "Held". What should be done in this case.

Mark
2008/12/14 Keohan, Susan <keohan at ll.mit.edu<mailto:keohan at ll.mit.edu>>

Hi Mark,



Try the backend transaction BBP_PD to see if the object is on hold.

With the sporadic nature of the instances you are talking about, it sounds like a business document issue to me.

Good luck,
Sue



---

Susan R. Keohan

SAP Workflow Specialist

MIT Lincoln Laboratory

244 Wood Street

LI-200

Lexington, MA. 02420

Phone: 781-981-3561

Fax:   781-981-1607

keohan at ll.mit.edu<mailto:keohan at ll.mit.edu>









From: sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu> [mailto:sap-wug-bounces at mit.edu<mailto:sap-wug-bounces at mit.edu>] On Behalf Of Mark Williams
Sent: Sunday, December 14, 2008 5:55 PM
To: SAP Workflow Users' Group
Subject: Re: Workitems in waiting state for 2 days



It is a workflow. Where do I go to check if the triggering object is in Hold status. Do you think any of the SRM service jobs may have stopped causing this problem.



Mark

On Sun, Dec 14, 2008 at 5:59 AM, Ramki Maley <rmaley at erpworkflow.com<mailto:rmaley at erpworkflow.com>> wrote:

Is it a workitem of a step(dialog/background) type or the top level
workitem (workflow) that is in Wait status? If it is  workflow, check if
the triggering object is in 'Hold' status.

Cheers,
Ramki.

Mark Williams wrote:
> Could anyone tell me how to push the workitems from waiting state to
> Ready. In the past two days there are some SRM workflows get triggerred
> and go into waiting state though there is no requested start or wait
> step. Again there are some other instances of the same workflow which
> are working fine. These have been working fine all along and no changes
> were made to these workflow atleast in the past 6 months. Its not
> related to a single user or single workflow. I know of atleast 2
> workflows which is behaving in this way. Could anyone let me know what
> could be the problem and how to resolve this. If you need more
> information, I would be happy to provide.
>
>

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