Possible agents

[david.s.dittmer@accenture.com]

Hello mike,
The workflow task does not belong to any task group. The workflow does
have a role agent assignment with a function module attached which
directs the workflow to search the partner profiles for an agent but I
thought that if there is no possible agent then the role would be
ignored but maybe I am wrong.

regards

David.S.Dittmer
Accenture


-----Original Message-----
From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Mike Pokraka
Sent: Tuesday, April 15, 2008 8:37 AM
To: SAP Workflow Users' Group
Subject: RE: Possible agents

Just to ask the obvious: Does this taks belong to any task group?

On Tue, April 15, 2008 12:56 pm, david.s.dittmer at accenture.com wrote:
> Hello Mike,
> The users attached to the partner profiles have been in place for
months
> and the GENERAL TASK was removed from the agent assignment a number of
> weeks ago. My question is if there are no possible agents is it
possible
> for the workflow still to be generated.
>
> regards
>
> David.S.Dittmer
> Accenture
>
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On
Behalf
> Of Mike Pokraka
> Sent: Tuesday, April 15, 2008 5:46 AM
> To: SAP Workflow Users' Group
> Subject: Re: Possible agents
>
> Hi David,
> Did you change the assignment? Organization data is buffered and
> refreshed
> at midnight, so you need to use OOCU_RESP before testing any changes
the
> same day. Also rememebr to come out of any transactions - if you
remain
> in
> the inbox, the old org is cached in the session regardless of buffer
> refresh.
> Cheers,
> Mike
>
> On Tue, April 15, 2008 12:12 am, david.s.dittmer at accenture.com wrote:
>> Hello workflow experts,
>>
>> I have a workflow with the additional agents assigned to the
attribute
>> NO GENERAL TASK and no agent assignment. I have a role function
module
>> with code which searches for agents on the partner profiles of the
>> customer and work items are being sent to these agents. How is it
>> possible that when there are no possible agents, that the role
> overrides
>> the workflow agent settings.
>>
>>
>>
>> David.S.Dittmer
>>
>>
>>
>>
>>
>>
>>
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>
>
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