Possible agents

Mike Pokraka wug at workflowconnections.com
Tue Apr 15 08:36:37 EDT 2008


Just to ask the obvious: Does this taks belong to any task group?

On Tue, April 15, 2008 12:56 pm, david.s.dittmer at accenture.com wrote:
> Hello Mike,
> The users attached to the partner profiles have been in place for months
> and the GENERAL TASK was removed from the agent assignment a number of
> weeks ago. My question is if there are no possible agents is it possible
> for the workflow still to be generated.
>
> regards
>
> David.S.Dittmer
> Accenture
>
>
> -----Original Message-----
> From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
> Of Mike Pokraka
> Sent: Tuesday, April 15, 2008 5:46 AM
> To: SAP Workflow Users' Group
> Subject: Re: Possible agents
>
> Hi David,
> Did you change the assignment? Organization data is buffered and
> refreshed
> at midnight, so you need to use OOCU_RESP before testing any changes the
> same day. Also rememebr to come out of any transactions - if you remain
> in
> the inbox, the old org is cached in the session regardless of buffer
> refresh.
> Cheers,
> Mike
>
> On Tue, April 15, 2008 12:12 am, david.s.dittmer at accenture.com wrote:
>> Hello workflow experts,
>>
>> I have a workflow with the additional agents assigned to the attribute
>> NO GENERAL TASK and no agent assignment. I have a role function module
>> with code which searches for agents on the partner profiles of the
>> customer and work items are being sent to these agents. How is it
>> possible that when there are no possible agents, that the role
> overrides
>> the workflow agent settings.
>>
>>
>>
>> David.S.Dittmer
>>
>>
>>
>>
>>
>>
>>
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>
>
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>
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