decision task - substitution

[Bjorn Demol]

Hi Susan,
 
that's y problem.. User B executes step A, and step B has to go also to user B, but goes to user A...
But I'll try your suggestion tomorrow..
 
thanks for the info !!

 
________________________________

Van: sap-wug-bounces at mit.edu namens Keohan, Susan
Verzonden: di 11/09/2007 21:03
Aan: SAP Workflow Users' Group
Onderwerp: RE: decision task - substitution



Hi Bjorn,

 

So I think that the issue here is that task A and/or task B has the Advance with Dialog box ticked on the Step Properties.  When User A executes Task A, the next task is automagically delivered to User A.  It's worth looking through the WUG Archives for Advance with Dialog - but meanwhile, if you un-tick this box, things ought to look better.

 

(Extract from help on Advance with DialogJ


Advance With Immediate Dialog


Indicator denoting that advancing with immediate dialog is activated.


Use


Advancing with immediate dialog is activated for this step.


Examples


You deactivate advancing on the step level,

*	if between the previous step and this step an interuption makes business sense or is required, although both steps can be carried out by the same employee. 

*	if this step is to be available to all recipients in their Business Workplaces, although the agent of the previous step is also a recipient of this step. 


Dependencies


If you are unable to select this indicator, advancing with immediate dialog has been deactivated in the basic data of this workflow definition for the entire process.

 

 

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Bjorn Demol
Sent: Tuesday, September 11, 2007 2:26 PM
To: SAP Workflow Users' Group
Subject: RE: decision task - substitution

 

Hi Sue,

 

thanks for the answer. I must say that I don't completely understand your answer (my fault, I'm working now for 4 months with workflows, so I'm still learning things)

 

The user decision is not related to the outcome of a previous dialog task. 

Excuseme for giving a childish example, but that's the easiest way for me to explain : 

there's step A (dialog task), and there's step B (user decision). Both tasks are classified under the same task class.

We activate the substitution from user A to user B.When the substitution is active, step A is routed, step B not. After the execution of step A, step B appears in the inbox of user A...

Hope I'm a bit clear...

 

 

 

 

________________________________

Van: sap-wug-bounces at mit.edu namens Keohan, Susan
Verzonden: di 11/09/2007 19:26
Aan: SAP Workflow Users' Group
Onderwerp: RE: decision task - substitution

Hi Bjorn,


Assuming that the user decision is not related to the outcome of a previous dialog task (and does not have advance with dialog ticked on) are your substitute users active ?   In HRUS_D2 if the Active box is not ticked, then workflow will not route a task to a substitute.  It's up to the substitute to reach in and grab the workitem from the person whose work they are doing.  Who is the task being delivered to ?

Sue

 

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Bjorn Demol
Sent: Tuesday, September 11, 2007 12:01 PM
To: sap-wug at mit.edu
Subject: decision task - substitution

 

Hi everyone,

 

We're setting up user substitution, but the system behaves weird when there's a generic user decision step in the flow. The system refuses to pass the decision task to the substituion-user. I classified the generic task, just to see if it works, but without any result.  Is there someone who knows how we can solve this ? 

 

thanks in advance !

 

 

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