decision task - substitution

[Keohan, Susan]

Hi Bjorn,

 

So I think that the issue here is that task A and/or task B has the
Advance with Dialog box ticked on the Step Properties.  When User A
executes Task A, the next task is automagically delivered to User A.
It's worth looking through the WUG Archives for Advance with Dialog -
but meanwhile, if you un-tick this box, things ought to look better.

 

(Extract from help on Advance with DialogJ


Advance With Immediate Dialog


Indicator denoting that advancing with immediate dialog
<SAPEVENT:DOCU_LINK/DS:GLOS.advancing_with_immediate_dialog>  is
activated.


Use


Advancing with immediate dialog is activated for this step.


Examples


You deactivate advancing on the step level,

*	if between the previous step and this step an interuption makes
business sense or is required, although both steps can be carried out by
the same employee.

*	if this step is to be available to all recipients in their
Business Workplaces, although the agent of the previous step is also a
recipient of this step.


Dependencies


If you are unable to select this indicator, advancing with immediate
dialog has been deactivated in the basic data of this workflow
definition for the entire process.

 

 

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Bjorn Demol
Sent: Tuesday, September 11, 2007 2:26 PM
To: SAP Workflow Users' Group
Subject: RE: decision task - substitution

 

Hi Sue,

 

thanks for the answer. I must say that I don't completely understand
your answer (my fault, I'm working now for 4 months with workflows, so
I'm still learning things)

 

The user decision is not related to the outcome of a previous dialog
task. 

Excuseme for giving a childish example, but that's the easiest way for
me to explain : 

there's step A (dialog task), and there's step B (user decision). Both
tasks are classified under the same task class.

We activate the substitution from user A to user B.When the substitution
is active, step A is routed, step B not. After the execution of step A,
step B appears in the inbox of user A...

Hope I'm a bit clear...

 

 

 

 

________________________________

Van: sap-wug-bounces at mit.edu namens Keohan, Susan
Verzonden: di 11/09/2007 19:26
Aan: SAP Workflow Users' Group
Onderwerp: RE: decision task - substitution

Hi Bjorn,


Assuming that the user decision is not related to the outcome of a
previous dialog task (and does not have advance with dialog ticked on)
are your substitute users active ?   In HRUS_D2 if the Active box is not
ticked, then workflow will not route a task to a substitute.  It's up to
the substitute to reach in and grab the workitem from the person whose
work they are doing.  Who is the task being delivered to ?

Sue

 

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of Bjorn Demol
Sent: Tuesday, September 11, 2007 12:01 PM
To: sap-wug at mit.edu
Subject: decision task - substitution

 

Hi everyone,

 

We're setting up user substitution, but the system behaves weird when
there's a generic user decision step in the flow. The system refuses to
pass the decision task to the substituion-user. I classified the generic
task, just to see if it works, but without any result.  Is there someone
who knows how we can solve this ? 

 

thanks in advance !

 

 

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