Role resolution error

[Ruben Baldassarri]

Hi Srinivasan,

When you set that task as 'General task', you include
this setting in  a Customizing transport request.

Have you transported this request into your test
system?
Or in case your test system is the same sarver than
the development system but different client, have you
copied this customizing with SCC1?

It doesn't harm to also run transaction SWU_OBUF.

Regards,
Ruben

--- Srinivasan Ramanan <r_m_n_n at hotmail.com> escribió:

> 
> Thank you Flavio,
> My task is a general task. I did the debug and found
> the following.
>        FM  YXXX is returning the agents
>    but FM RH_GET_ACTORS is evaluating this table
> form excluded agents and others.
>  
> At that point of time there is a check if this task
> is a general task....
>  
> for this task general task flag is 'BLANK' hence all
> the actors are going into error tab.
>  
> I check the task definition in both task and
> workflow...it is defined as general task and
> executable by al l users..
>  
> Now I know the problem.....thank you so much for
> your tip...
> But I still did not find  a solution.
>  
>  
> thanks Gurus
> Ramanan
> 
> 
> From: oliveiraflavio at hotmail.comTo:
> sap-wug at mit.eduSubject: RE: Role resolution
> errorDate: Wed, 31 Oct 2007 13:40:16 +0000
> 
> 
> Your task is probably a "General Task". What is
> happening is that the role did not find any valid
> agent to send the task. What I suggest is to debug
> the function module to verify why the role could not
> find the correct agent.Regads,Flavio.
> 
> 
> From: r_m_n_n at hotmail.comTo: sap-wug at mit.eduSubject:
> Role resolution errorDate: Wed, 31 Oct 2007 09:21:35
> -0400
> 
> 
> 
> Hi Gurus,
> This question may be frustrating but I am hitting
> the wall , please help me.
>  
> 4.6C / 620
> Workflow is running OK.
> Using role 'AC90XXXX1' with function module YXXXX
> for resolving the agents.
> This is a custom workflow implemented 9 months ago
> and no issues in resolving the role
> Z is table used to get the agents for each task. I
> have to choos this because of frequent changes in
> SAP users and some other company restrictions.
> I wrote a program and used FM RH_GET_ACTORS passed
> the right values for the BO and got the roles
> resolved for all the tasks.
>  
> Situation :
>             I created a task and assigned this role.
> Because this role will call the FM, based on the
> current status of the object FM will determine who
> is the agent for this task / status.
>             Included this task in the workflow and
> tested everything OK.
> In the workflow log when I click on the agents, I
> get possible agents displayed. When some on owns the
> task it has an icon to indicate that agains that
> agent. 
>              This works OK in my development system.
>  
> The Question is : This does not happen in my test
> system. The task is sent to all users. I purposely
> did not select the check bkx to terminate the WF if
> role resolution results in error.
>  
> Thanks for your inputs.
>  
> I wrote such a long e-mail to reduce many back and
> forth questions. If you have any suggestions please
> do not hesitate to push the ball back and forth in
> the court.
>  
> 
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