No email notification for manual "forwarded" work item

[Warunee Charoenkarnka]

Hello all,

I've just joined my organization to support about workflow. This field is 
still very new to me and I'd 
like to learn more from your expertise. Please help for below case since 
the user requirement for 
solid answer is urgent.

Recently, our users have raised up the problem that they did not receive 
Lotus Notes email notification
for the work items that were "manually forwarded" from their colleague.

As I've checked, office setting in Business Workplace is ok. Setting in 
user maintenance (Internet mail) 
is correct  Batch job for forwarding work items looks fine. However, I 
have no authorization to check 
further in t-code "SCOT". 

Is there anyway or transaction to know if workflow is built to trigger 
email notification? Thank you very 
much in advance for your help.

Regards,
Warunee
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