Users as WF Admins?

[Munday,Sherie J.]

John,
I would not allow users Workflow Administrator access... that can be
dangerous.  It is best to do thorough training for your users so that
they realize how they might reserve a work item and that it is their
responsibility to release it.  Personal responsibility goes a long way
to improving processes!!
 
You could also give your users access to SWI1 (the user's version of
SWIA) where they can view workflow logs if they are searching for a
"missing" work item and could see the offending user.  When coworkers
can see the "guilty" party, people tend to police themselves rather
well.
 
Best of Luck,
Sherie
 
Sherie Munday
Workflow Developer/Analyst
Air Products & Chemicals, Inc.

________________________________

From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf
Of John White
Sent: Wednesday, May 09, 2007 10:20 AM
To: SAP Workflow Users' Group
Subject: Users as WF Admins?


Greeting!
 
I hope this is an easy question for everyone. I'm still relatively new
to WF, so please excuse my ignorance.
 
I have a new workflow in development, and I'm concerned about me being
the only person who can fix problems, especially during off-shifts. 
 
The biggest issue I see is that a user could reserve a task and then
leave for the day without releasing it. This would effectively halt the
workflow and the next shift would not even see the task.
 
How is this normally accommodated? I could grant access to SWIA, but
that seems risky to me.  I've read that there is a way to have others
administer particular workflows, but I can't find anything. Your
thoughts would be appreciated!
 
Thanks,
 
John White








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