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<DIV dir=ltr align=left><SPAN class=016592120-09052007><FONT face=Arial
color=#0000ff size=2>John,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=016592120-09052007><FONT face=Arial
color=#0000ff size=2>I would not allow users Workflow Administrator access...
that can be dangerous. It is best to do thorough training for your users
so that they realize how they might reserve a work item and that it is their
responsibility to release it. Personal responsibility goes a long way to
improving processes!!</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=016592120-09052007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=016592120-09052007><FONT face=Arial
color=#0000ff size=2>You could also give your users access to SWI1 (the user's
version of SWIA) where they can view workflow logs if they are searching for a
"missing" work item and could see the offending user. When coworkers can
see the "guilty" party, people tend to police themselves rather
well.</FONT></SPAN></DIV>
<DIV><SPAN class=016592120-09052007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=016592120-09052007><FONT face=Arial color=#0000ff size=2>Best
of Luck,</FONT></SPAN></DIV>
<DIV><SPAN class=016592120-09052007><FONT face=Arial color=#0000ff
size=2>Sherie</FONT></SPAN></DIV>
<DIV><SPAN class=016592120-09052007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=016592120-09052007><FONT face=Arial color=#0000ff size=2>Sherie
Munday</FONT></SPAN></DIV>
<DIV><SPAN class=016592120-09052007><FONT face=Arial color=#0000ff
size=2>Workflow Developer/Analyst</FONT></SPAN></DIV>
<DIV><SPAN class=016592120-09052007><FONT face=Arial color=#0000ff size=2>Air
Products & Chemicals, Inc.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><BR></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>John White<BR><B>Sent:</B>
Wednesday, May 09, 2007 10:20 AM<BR><B>To:</B> SAP Workflow Users'
Group<BR><B>Subject:</B> Users as WF Admins?<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007>Greeting!</SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007>I hope this is an easy question for everyone. I'm still
relatively new to WF, so please excuse my ignorance.</SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007>I have a new workflow in development, and I'm concerned
about me being the only person who can fix problems, especially during
off-shifts. </SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007>The biggest issue I see is that a user could
reserve a task and then leave for the day without releasing it. This would
effectively halt the workflow and the next shift would not even see the
task.</SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007>How is this normally accommodated? I could grant access
to SWIA, but that seems risky to me. I've read that there is a way to have
others administer particular workflows, but I can't find anything. Your thoughts
would be appreciated!</SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007>Thanks,</SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007><FONT color=#0000ff
size=2></FONT></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN dir=ltr style="FONT-SIZE: 12pt"><SPAN
class=048251114-09052007>John White</SPAN></SPAN></DIV><BR><BR>
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