Dynamic Agent Assignment ?

[Prashant_Raichurkar]

Hi Priya,
 
I suggest not to go in that much difficult way. Please follow the following steps
1. Create the workflow Rule with responsibility and maintain only once container value as profit center which will be always importing.
2. Maintain responsibility for the corresponding profit center. For Ex. for Profit center 1 manager will be XYZ and for profit center 2 manager will be ABC.
3. Use the created rule in the workflow task
4. In the binding pass profit center to the rule.
 
So whenever task executes rule will find the proper agent and route the workitem to the specified person.
 
Please let me know if anything else requires.
 

Thanks & Regards,
Prashant P. Raichurkar
Satyam Computer Services Ltd.,
)+91-040-30632323 Extn: 2510
Mail to: Prashant_Raichurkar at satyam.com

 


________________________________

	From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Priya Sharma
	Sent: Wednesday, June 20, 2007 7:35 PM
	To: SAP Workflow Users' Group
	Subject: RE: Dynamic Agent Assignment ?
	
	

	Hi Marton, 
	Thanks a lot . At least i have got some idea how to start solving my issue. 
	But it will be great,if u can help me out in these queries as well: 
	1)Correct me if i m wrong , I need to take profit center code and WF initiator as elements in my rule container . 
	2)While making FM in rule ,do I need to use import parameter as profit center code and export parameter as manager. 
	3)Since I am not much familiar with creation of rules , it will really be helpful to me ,if u can please send me some code for rule creation similar to my scenario . 
	
	Regards 
	Priya 
	Tata Consultancy Services
	Mailto: priya.sharma at tcs.com 
	
	
	
	
Márton Zsolt <Zsolt.Marton at t-systems.co.hu> 
Sent by: sap-wug-bounces at mit.edu 

06/20/2007 07:00 PM 
Please respond to
"SAP Workflow Users' Group" <sap-wug at mit.edu>


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RE: Dynamic Agent Assignment ?

	




	Hi, 
	I have faced same problem a few months ago. 
	In your case I'll try to use a custom table with profit center and the managers (user name,  position, etc) and create a rule for the agent assignement using your invoice profit center and the specified custom table. 
	Have fun 
	Zsolt 
	  
	  

________________________________


	From: sap-wug-bounces at mit.edu [mailto:sap-wug-bounces at mit.edu] On Behalf Of Priya Sharma
	Sent: Wednesday, June 20, 2007 2:57 PM
	To: sap-wug at mit.edu
	Subject: Dynamic Agent Assignment ? 
	  
	
	Hi All, 
	I am designing a WF for 2 step approval of parked invoice,tcode-FV60. 
	In FV60,there is a field (profit center ) to be filled. I need to use dynamic agent assignment in the approval/rejection task . 
	with respect to profit center code ,we have different managers who will approve the invoice.i.e-- w.r.t profit center code - 1 ,approver- maanger1 and w.r.t profit center code - 2 ,approver - manager2 and so on. 
	Please suggest how to go about this scenario.How can I make my workitems move to the inbox of respective managers in accordance with profit center code. 
	It will be great , if someone has already implemented such scenario in any WF. 
	Any help will be highly appreciated .. 
	
	Thanks n Regards
	Priya Sharma
	Tata Consultancy Services
	Mailto: priya.sharma at tcs.com
	Website: http://www.tcs.com 
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