Notification e-mail across systems and technologies?

[Rahul Shukla]

Hi,

You can use the forwarding address of users and send
the executable link of approval screens to their
Outlook or Lotus. 

This will help evenif users dont login to portal and
link can be formed in such a way that it will decide
in which system it has to execute.

Now once a dialog item is created you can send a mail
link to user which will open this approval screen with
all the data.

I used this way for four separate installtions of
ERP2005 when users are lazy going to UWL and workitem
can go to different system.

Regards,
Rahul
--- Kjetil Kilhavn <KJETILK at statoil.com> wrote:

> I have just a question on SDN
>
(https://forums.sdn.sap.com/thread.jspa?threadID=317970),
> but in case
> some people here are not active or even members
> there, here it is:
>  
> We have two backend systems in which we are using
> workflows, so people
> can receive work item notifications from up to two
> systems every day.
> One of our systems is on ERP2005, so we have the
> extended notification
> framework available (not using it yet, but that's
> another story...).
> 
> We have not yet started using Universal Worklist,
> but currently we are
> developing our first Guided Procedure solution, and
> that is one more
> reason for looking at Universal Worklist.
> 
> I was hoping that there would be a notification
> solution which could
> notify the user about any work item or guided
> procedure from any system.
> In essence, the notification would then correspond
> to the UWL. From what
> I have seen this is not possible. The extended
> notification solution
> also relates to only one source system, and (even
> worse) there does not
> seem to be any way in which we can send e-mail
> notifications for Guided
> Procedures.
> 
> The request may sound strange, but Universal
> Worklist will not be on the
> main page in the portal, and there is a real
> possibility that work items
> or GP tasks would sit unnoticed for days or weeks.
> In a choice between
> training everyone to check their Universal Worklist
> on a daily basis, or
> providing a technical solution with notification
> e-mails, the latter
> will be preferred. 
> -- 
> Kjetil Kilhavn, Statoil OFT GBS BAS DEV SAP
>  
> 
> 
>
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